The Lait Mahal Raipur

Raipur, Chhattisgarh

Reporting To Front Office ManagerGreeting guests: Welcoming guests in a professional and warm mannerCheck-in and check-out: Assisting guests with the check-in and check-out processesProviding information: Providing information about the hotel's services, facilities, and local attractionsHandling guest inquiries: Addressing guest requests and inquiries, including special arrangements and room preferencesProcessing payments: Ensuring accurate billing and processing payments from guestsCoordinating with other departments: Working with housekeeping and other departments to address guest needsResponding to feedback: Responding to guest feedback and resolving issues in a timely mannerMaintaining the front desk: Keeping the front desk area organized and neatAnswering phone calls: Answering phone calls and directing inquiries to the appropriate departmentCreating a welcoming atmosphere: Contributing to a welcoming and positive atmosphere for guests