Czartech Innovations Pvt Ltd

Indore, Madhya Pradesh

Role DescriptionWere looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Objectives of this Role Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties Maintain daily recordings, and log and document issues and resolutions Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.