Customer Support Executive

Hiring for VOICE & NON-VOICE PROCESS

Designation: Customer Support Associate

Qualification: 12Th Pass and above

Process Type: Voice & Non-voice

Experience: Experienced & Freshers can apply

Qualification: Any Graduate & 12th pass out

Job Type: Full-time or Work from office

Training Period Stipend: 5k ( 30 days )

Salary: 9K to 14K per month

Shifts: Rotational shift

Requirements:

¦ Clarity of speech and thought is expected with basic computer knowledge.

¦ Ready for rotational shifts & rotational week offs.

¦ Immediate joiners Preferred.

¦ Must have a good command & fluency in English.

Job Description:

¦ Answer incoming calls & out-going calls from customers with inquiries on product orders.

¦ Analyze customer issues and assist in resolving within the required timeframe.

¦ Coordinate with customers and ensure appropriate questioning to identify issues.

¦ Manage all customer inquiries and summarize to present to management.

¦ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.

¦ Maintain accuracy of all data and verify the same for all customer services.

¦ Proven customer service/support experience.

¦ Excellent communication and presentation skills.

Regards,

HR Executive

Shikha Yaduwanshi

Contact no. - ****

Magnum Group

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  12th Pass

• Role

  customer support executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office