Joules to Watts Business Solution Pvt Ltd.

Bangalore, Karnataka

Job Responsibilities:-Provide Tier 2 support to customers via calls, emails, and chatsEnsure 100% issue resolution and customer satisfactionFollow escalation procedures for unresolved issuesHandle outbound calls as per client requirementsPerform candidate verifications and recruitment support (fresh/rehires)Navigate and assist customers on self-service portalsMaintain SLA, data quality, and call documentation standardsRequired Skills:- Good technical aptitude and ability to learn quicklyExcellent verbal and written communication skillsFamiliarity with tools like ServiceNow, ERP systems, MS Office, and Internet ExplorerPrior BPO experience preferred (not mandatory)Interview Process: Versant (Score 58+), Communication Discussion

urgently requirement for SAP Developer. Good experience in core bw development(bex, ABAP bw, obata, bw)

Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist inidentifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problemsoutside the scope of the work.Written and Spoken Communication Skills. Technical writing, Coding and Digital Skills. Collaboration Skills. Critical Thinking and Problem Solving. Agility and Adaptability. Creativity and Imagination. People Management. Negotiation Skills. MS Office software Ability to work as part of a team.Designation: Transaction Processing Representative.Qualification: Graduation from Commerce BackgroundExperience: FresherLocation: Airoli, Navi MumbaiOffered CTC: 1,98,000 Per Annum.Shift Timings: Night Shift.Transportation: both the ways cab facility will provided by the company for free of cost.Note: Candidate should be Flexible to work from Office once situations are back to normal, at themoment it would be work from home.