Hiring Fresher / Customer Support Executive / 12th Pass

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.

2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.

3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.

4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.

5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.

Required Skills and Expectations:

Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

• Experience

  Fresher

• No. of Openings

  15

• Education

  12th Pass

• Role

  Customer Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Face interview location

  3rd Floor, Gopalan Work Space, Gopalan Signature Mall, Old Madras Road, Benniganahalli, Bengaluru-93