Customer Service Executive

VivaConnect Pvt. Ltd.

0 - 6 Years
10 Openings
Not Disclosed
Face-to-Face interview
Andheri East, Mumbai

Key Skills

Communication Skills Customer Service Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive

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Job Description

roles and responsibilities:

- handling inbound and outbound calls to customers and clients.

- identify the need of consumers, resolve issues and provide solution.

- maintain good customer relation.

- maintain records and details of the customer.

requirements:

- strong multitasking, time management

- good communication skills (english & hindi)

experience: fresher (0 to 7 years)

- rotational shift

- no night shift

- one day rotational off in a week

- no sales / no targets

- domestic bpo and inbound process

- 10 days training and certification

- 1 year contract (not a bond)

notice period: immediate to 15 days notice period

qualification: undergraduate & graduate