Customer Coordinator (1-3 Years)

We are looking for a dedicated Customer Coordinator to join our team in Rajkot. The ideal candidate will have 1 to 3 years of relevant experience and a background in or . This is a full-time position that requires you to work from the office.

Key Responsibilities:

- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone and email promptly and courteously, ensuring a positive customer experience.

- **Manage Orders and Deliveries**: Oversee the processing of customer orders, including tracking deliveries and coordinating with logistics to ensure timely fulfillment.

- **Maintain Customer Records**: Keep accurate and organized records of customer interactions and transactions in our database, ensuring all information is up-to-date and accessible.

- **Collaborate with Teams**: Work closely with sales, marketing, and logistics teams to ensure that customer needs are met and any issues are resolved efficiently.

- **Provide Feedback**: Gather customer feedback and report insights to the management team for continuous improvement of services and processes.

Required Skills and Expectations:

- Strong communication skills, both written and verbal, to interact effectively with customers and team members.

- Good organizational skills, with the ability to manage multiple tasks and prioritize demands in a fast-paced environment.

- Proficiency in using computer software, including CRM systems and Microsoft Office suite.

- A proactive attitude with a focus on customer satisfaction and problem-solving.

- Team player who is willing to contribute ideas and work collaboratively with others.

• Experience

  1 - 3 Years

• No. of Openings

  4

• Education

  Graduate (B.B.A, B.Com)

• Role

  Customer Coordinator

• Industry Type

  Manufacturing / Production / Quality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  712, Dwarika Pride B/s, Sadbhavna Hospital, Nr Ramapir Circle, 150 Feet Ring Rd, Rajkot, Gujarat 360