This is a full-time, remote(Work from Home) role for a Customer Care Executive from NCR/Delhi. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, addressing customer queries and complaints, and maintaining high levels of customer service. Additionally, the role involves assisting in sales by providing information about products and services and ensuring a seamless customer experience.
• Quick Lerner
• Customer Support, Customer Satisfaction, and Customer Service skills
• Strong Communication skills in English and Punjabi
• Basic understanding of Sales principles
• Problem-solving and critical thinking skills
• Ability to work in night shift with work from home.
• 1 year of previous experience in a similar role will be preferred.
• Bachelor's degree in related field is preferred