Infinics Technologies Pvt Ltd

Rajdanga Main Road, Kolkata

Pay: 9,000.00 - 18,000.00 per monthJob description:*Job Title: International Telecalling Agent UK Voice Process**Location: Kasba, Kolkata**Job Type: Full-Time**Process: UK Voice Process (International Calling)**Experience: Freshers & Experienced Both Welcome**Company Overview:*We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in *Kasba, Kolkata*, and looking for enthusiastic individuals ready to grow with us.*Job Description:*We are hiring *International Telecalling Agents* for our *UK Voice Process*. This is a full-time, office-based role where you'll be engaging with UK customers over the phone answering queries, offering support, and ensuring customer satisfaction.*Key Responsibilities:*- Handle outbound and inbound calls to/from UK customers.- Clearly communicate product or service details.- Resolve customer queries in a professional and timely manner.- Maintain call records and update customer information accurately.- Meet daily/weekly targets and call quality standards.- Stay updated on process knowledge and training materials.*Who Can Apply?*- Excellent spoken English is *a must*.- Freshers with good communication skills are encouraged to apply.- Experience in international BPO or telecalling will be a plus.- Comfortable working in *UK shifts* (Afternoon to Night).- Basic computer knowledge and typing skills required.*Perks & Benefits:*- Attractive Salary + Incentives.- Fixed Shifts (UK Timing).- Friendly and supportive work environment.- On-the-job training and growth opportunities.- Weekends Off (Depending on the process).- Convenient office location in *Kasba, Kolkata*.*How to Apply:*Interested candidates can share their resume at *prayoshidwitaya@gmail.com* or contact us directly at *9163460830* to schedule an interview.Job Types: Full-time, Permanent, FresherBenefits:Health insuranceProvident FundWork Location: In person