€¢ Team Handling experience.
€¢ Handle escalation and set process flow for team to follow and track with visible reports.
€¢ Excel and PPT skills required to present to management CRM dash board and key business indicator.
€¢ Build customer relationships with Existing Members.
€¢ Manage customer communication both - Oral & Written.
€¢ Resolve customer issues within TAT.
€¢ Improve customer care by giving better service to the members.
€¢ Graduate / Post graduate from renowned university.
€¢ Collaborate with internal teams (., sales, Managers, senior manager€™s) to address customers€™ needs.
€¢ Communicating with customers to ensure a positive experience with the company's services.
€¢ Expand customer base by guiding team members towards up selling and there by impacting revenue generation.
Experience
1 - 7 Years
No. of Openings
10
Education
12th Pass
Role
CRM Executive
Industry Type
IT-Hardware & Networking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Club Oxygen