Opening For CRM Executive

€¢ Team Handling experience.

€¢ Handle escalation and set process flow for team to follow and track with visible reports.

€¢ Excel and PPT skills required to present to management CRM dash board and key business indicator.

€¢ Build customer relationships with Existing Members.

€¢ Manage customer communication both - Oral & Written.

€¢ Resolve customer issues within TAT.

€¢ Improve customer care by giving better service to the members.

€¢ Graduate / Post graduate from renowned university.

€¢ Collaborate with internal teams (., sales, Managers, senior manager€™s) to address customers€™ needs.

€¢ Communicating with customers to ensure a positive experience with the company's services.

€¢ Expand customer base by guiding team members towards up selling and there by impacting revenue generation.

• Experience

  1 - 7 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Club Oxygen