Fresher hiring for Collection Agent

Balas Associate

0 - 6 Years
25 Openings
0.8 - 3.0 Lac/Yr
Posted today
Face-to-Face interview
Chennai

Key Skills

DRA Communication Negotiation Strategic Communication Cash Collection Upselling Convincing Power Inbound Process

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Job Description

Visit customers and clients to collect overdue payments.

Maintain records of daily visits, collections, and customer interactions.

Follow up on payment commitments and escalate problematic accounts.

Educate customers about payment terms and consequences of non-payment.

Coordinate with internal departments like billing, legal, and customer service as needed.

Submit daily and weekly collection reports to the supervisor.

Ensure all collections are deposited and reconciled as per company policies.

Handle customer queries and disputes professionally.

Maintain customer confidentiality and company reputation.