Balas Associate

Red Hills, Chennai

JOB DESCRIPTION - COLLECTIONS TEAM LEADERJob Title: Collections Team LeaderDepartment: CollectionsRoles & Responsibilities: Lead and manage the collections team to achieve monthly targets Monitor daily productivity and collection performance Track team attendance and maintain workforce discipline Support agents in handling difficult customer interactions Prepare and share daily/weekly performance reports Conduct coaching, training, and performance reviews Ensure adherence to company policies and compliance guidelines Analyze collection trends and implement improvement plans Coordinate with internal departments for issue resolution Drive team motivation and engagement activitiesJOB DESCRIPTION - TELECALLER (COLLECTIONS)Job Title: Telecaller - CollectionsDepartment: CollectionsRoles & Responsibilities: Contact customers through calls regarding payment follow-up Remind customers about due and overdue payments Maintain professional communication with customers Update call status and customer responses in the system Resolve basic customer queries related to payments Achieve daily and monthly collection targets Escalate complex cases to Team Leader when required Maintain accurate call records and reports Follow company compliance and calling guidelines

A Tele Collection Executive is responsible for recovering overdue payments and outstanding debts from customers via telephone. The primary goal is to reach collection targets while maintaining professional customer relationships and adhering to regulatory compliance

We are Currently Hiring for telecaller (fresher to Experience)team leader (need Minimum 1 Year of Experience)field Executive (freshers to Experienced)

Visit customers and clients to collect overdue payments.Maintain records of daily visits, collections, and customer interactions.Follow up on payment commitments and escalate problematic accounts.Educate customers about payment terms and consequences of non-payment.Coordinate with internal departments like billing, legal, and customer service as needed.Submit daily and weekly collection reports to the supervisor.Ensure all collections are deposited and reconciled as per company policies.Handle customer queries and disputes professionally.Maintain customer confidentiality and company reputation.

Hiring for 10 Telecalling Executive Jobs in Good Communication with multiple SEO Experience for Freshers, The required educational is : Higher Secondary with Good knowledge in outbound calling, Good communication with multiple SEO experiences, etc.

We are looking for 15 Telecalling Executive Posts in Arumbakkam, with deep knowledge in Communication Skills and Required Educational Qualification is : Higher Secondary,Secondary School,Vocational Course,Diploma,Other Bachelor Degree

Requires Executives in Banking collection experience he should have good communication skill