Call Center Executive (Freshers) Bhubaneswar

Empire Recruitment Solutions

0 - 2 Years
15 Openings
0.8 - 1.5 Lac/Yr
Posted today
Face-to-Face interview
Bhubaneswar

Key Skills

Outbound Calling Domestic BPO International Call Center International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process

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Job Description

responsibilities:

- making outbound calls to potential customers to promote products/services

- handling inbound calls from customers and resolving their queries

- achieving sales targets by upselling products/services

- providing excellent customer service at all times

- maintaining a high level of professionalism and confidentiality

- keeping accurate records of customer interactions and transactions

- following company scripts and guidelines when making calls

skills:

- excellent communication skills, both verbal and written

- strong negotiation and persuasion skills