Cabin Crew Fresher

Indo Job Solutions

job summary

the cabin crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. the role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations.

🎯 key responsibilities

1. passenger safety & security

conduct pre-flight cabin safety checks and ensure equipment readiness.

deliver mandatory safety demonstrations and briefings to passengers.

ensure compliance with aviation safety, security, and regulatory standards.

respond promptly and effectively during in-flight emergencies or medical situations.

monitor cabin for suspicious behavior, safety hazards, or security threats.

2. customer service & hospitality

greet passengers with a warm, professional welcome and assist with boarding.

provide high-quality in-flight service including meals, refreshments, and amenities.

attend to passenger requests, concerns, and special needs respectfully.

maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.

manage conflicts or difficult passenger situations with diplomacy and empathy.

3. in-flight operations & service delivery

coordinate with flight crew and ground staff for smooth operations.

manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.

handle in-flight announcements as required.

promote and sell duty-free products and manage cash/pos transactions.

ensure proper documentation and reporting after each flight.

4. teamwork & professional conduct

work collaboratively with cabin and cockpit crew to deliver a safe and premium experience.

maintain grooming, uniform, and professional behavior as per airline standards.

participate in briefings, training sessions, and performance reviews.

✅ required skills & competencies

strong hospitality and customer service orientation

excellent communication and interpersonal skills

safety awareness and emergency handling ability

emotional intelligence, patience, and cultural sensitivity

ability to stay calm under pressure and manage challenging situations

teamwork, time-management, and multitasking abilities

🎓 qualifications & experience

education: minimum 10+2 (higher secondary) or diploma/degree (hospitality/aviation preferred)

experience: freshers welcome; prior hospitality or customer service experience is an advantage

certifications:

first aid & cpr (preferred)

safety & emergency procedure training (provided by airline post-selection)

🧑‍⚕️ physical & medical requirements

medically fit as per airline/aviation standards

good eyesight and hearing

well-groomed with a professional appearance

• Experience

  0 - 6 Years

• No. of Openings

  94

• Education

  12th Pass, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Any Bachelor Degree, Post Graduate Diploma, Any Master Degree

• Role

  Cabin Crew

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai