Job Description

Job Brief: We are looking for a customer service executive. The candidate must be comfortable making out bond calls as per given targets, generating interest,and closing sales.

Job Description:

Manage large amounts of inbound and outbound calls in a timely manner as per given targets

Follow communication “scripts” when handling different topics

Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

Data entry

Requirements:

Strong phone and verbal communication skills along with active listening

Familiarity with CRM systems and practices

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively

High school degree

Skills Required :

0-3 years of experience

Knowledge of customer service practices and principles

Excellent data entry and typing skills

Superior listening, verbal, and written communication skills

Ability to handle the stressful situations appropriately
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Business Development Associate

  • Industry Type

    Advertising / MR / PR / Events

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About SRV Media Pvt. Ltd.

Bootstrapped with ideas, creativity, enthusiasm, and a straightforward vision, co-founders Vikram Kumar and Rohit Prasad started SRV Media in the year 2011.
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