Job Description

job brief: we are looking for a customer service executive. the candidate must be comfortable making out bond calls as per given targets, generating interest,and closing sales.

job description:

manage large amounts of inbound and outbound calls in a timely manner as per given targets

follow communication “scripts” when handling different topics

identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.

data entry

requirements:

strong phone and verbal communication skills along with active listening

familiarity with crm systems and practices

customer focus and adaptability to different personality types

ability to multi-task, set priorities and manage time effectively

high school degree

skills required :

0-3 years of experience

knowledge of customer service practices and principles

excellent data entry and typing skills

superior listening, verbal, and written communication skills

ability to handle the stressful situations appropriately
  • Experience

    0 - 1 Years

  • No. of Openings

    2

  • Education

    Any Bachelor Degree

  • Role

    Business Development Associate

  • Industry Type

    Advertising / MR / PR / Events

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About SRV Media Pvt. Ltd.

Bootstrapped with ideas, creativity, enthusiasm, and a straightforward vision, co-founders Vikram Kumar and Rohit Prasad started SRV Media in the year 2011.
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