Axis Bank - Branch Officer Job Role
Key Responsibilities:
Handle customers visiting the branch and understand their banking requirements.
Open and service Savings/Current Accounts, FD/RD and other banking products.
Acquire new customers through referrals, calling and local market activities.
Promote and cross-sell CASA, loans, credit cards, insurance, mutual funds and other products.
Maintain relationships with existing customers and generate additional business.
Process customer transactions and service requests accurately within the required TAT.
Resolve customer queries and complaints professionally.
Promote digital banking services such as mobile banking, internet banking and WhatsApp banking.
Follow KYC, regulatory, compliance and audit requirements.
Maintain customer information and daily activities in the bank's CRM system.
Achieve assigned monthly sales/business targets.
Skills Required
Good communication skills
Customer-handling ability
Sales and relationship-building skills
Basic knowledge of banking products
Target-oriented approach
Good computer/CRM knowledge
Ability to work under pressure
Experience
0 - 2 Years
No. of Openings
12
Education
12th Pass
Role
Branch Officer
Industry Type
Banking
Gender
[ Male / Female ]
Age Limit
19 - 32 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
PF, ESI
Face Interview Location
Kolkata West Bengal