Job Description

We are looking for Airport Ticketing Staff to join our team in Surat, India. This full-time position is suitable for candidates with 0 to 6 years of experience and a minimum education of 12th-grade completion.

Key Responsibilities:

1. **Ticket Sales**: Assist passengers with the purchase of airline tickets both at the ticket counter and over the phone, ensuring accurate processing of transactions.

2. **Customer Service**: Provide helpful and friendly assistance to travelers by answering questions, resolving issues, and giving travel information to ensure a pleasant experience.

3. **Flight Information**: Keep passengers updated on flight schedules, delays, and cancellations, and guide them through the boarding process to maintain smooth airport operations.

4. **Documentation Handling**: Process various travel documents, including passports and boarding passes, making sure all paperwork is accurate and complete.

5. **Cash Handling**: Manage cash transactions responsibly, ensuring safe handling of cash sales and proper system recording of ticket sales.

Required Skills and Expectations:

Candidates should have strong communication skills to interact effectively with customers. Attention to detail is essential for accurately processing tickets and documents. Being a team player will help maintain a supportive work environment. Basic computer skills, including familiarity with ticketing systems and databases, are necessary. A positive attitude and the ability to work in a fast-paced setting will contribute to the overall success of our team.
  • Experience

    0 - 6 Years

  • No. of Openings

    700

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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