Job Description

Join our team as an Airport Ticketing Staff in Nagpur, responsible for assisting passengers with flight bookings and inquiries. This full-time position welcomes candidates with varying experience, offering a great opportunity to start a career in the airline industry.

Key Responsibilities:

1. **Ticket Booking and Issuance**: Assist passengers in booking flights, providing them with accurate information on fares, schedules, and routes. Ensure tickets are issued correctly and efficiently.

2. **Customer Assistance**: Respond to passenger inquiries and provide assistance regarding flight details, baggage policies, and check-in procedures. Maintain a friendly and professional demeanor at all times.

3. **Problem Resolution**: Handle customer complaints and resolve issues related to ticketing or flight changes promptly to enhance passenger satisfaction.

4. **Documentation**: Maintain accurate records of ticket transactions and assist in updating any relevant systems to ensure smooth operations.

5. **Collaboration with Teams**: Work closely with other airline staff, including ground crew and customer service teams, to facilitate a seamless passenger experience from arrival to departure.

Required Skills and Expectations:

Candidates should possess a high school diploma (12th pass) and have strong communication skills to interact effectively with passengers. A friendly attitude and the ability to work in a fast-paced environment are essential. Basic computer skills are necessary for handling booking systems and managing data. A good understanding of customer service principles and a willingness to learn are highly valued.
  • Experience

    0 - 6 Years

  • No. of Openings

    700

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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