Hiring Fresher / Air Ticketing Executive / 12th Pass

As an Airport Ground Staff member in Mumbai, you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport. This position is ideal for individuals seeking to begin or advance their careers in the aviation industry.

Key Responsibilities:

1. **Passenger Assistance**: Help passengers with check-in, boarding, and luggage handling. You will guide them through the airport process and ensure a comfortable journey.

2. **Check-in Services**: Manage the check-in process by verifying passenger details, issuing boarding passes, and checking in baggage. This includes addressing any issues that may arise.

3. **Baggage Handling**: Ensure that baggage is loaded and unloaded properly from the aircraft, while keeping track of lost or misplaced bags. Your attention to detail will help avoid delays.

4. **Customer Service**: Provide excellent customer service by addressing passenger inquiries and resolving complaints in a professional manner. This involves being patient and understanding.

5. **Safety Procedures**: Follow safety protocols and airport regulations at all times. This includes ensuring that the airport environment is secure and that all safety measures are adhered to.

Required Skills and Expectations:

Candidates should have completed at least their 12th grade and possess strong communication skills to interact effectively with passengers and team members. A positive attitude, ability to work in a fast-paced environment, and a commitment to providing exceptional service are essential. Previous experience in customer service is a plus, but individuals with no experience are also encouraged to apply.

• Experience

  0 - 6 Years

• No. of Openings

  700

• Education

  12th Pass

• Role

  Airport Ticketing Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office