Job Description

We are looking for dedicated Airport Ticketing Staff in Lucknow, India, who will assist travelers with ticket bookings, flight information, and customer service. This full-time position is suitable for candidates with up to six years of experience and a minimum education of 12th pass.

Key Responsibilities:

1. **Ticket Booking**: Handle ticket reservations and changes for passengers, ensuring they receive accurate information about flights and fares.

2. **Customer Assistance**: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice to enhance the passenger experience.

3. **Flight Information Management**: Keep travelers informed about flight schedules, delays, and cancellations, ensuring they are aware of any changes that may affect their travel plans.

4. **Handling Payments**: Process ticket payments accurately, ensuring that all transactions are conducted smoothly and securely.

5. **Collaboration with Airlines**: Work closely with various airlines to stay updated on routes, promotions, and policies, which helps in providing effective service to passengers.

Required Skills and Expectations:

Candidates should possess strong communication skills to interact effectively with customers. Basic computer skills are essential for managing bookings and payments. The ability to work in a fast-paced environment is crucial, as the role involves handling multiple passengers simultaneously. A positive attitude and a team-oriented mindset are also important, along with the willingness to learn and adapt in a dynamic setting.
  • Experience

    0 - 6 Years

  • No. of Openings

    240

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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