Job Description

We are looking for dedicated Airport Ticketing Staff to join our team in Bangalore. This full-time position is ideal for individuals with a passion for customer service and travel, ensuring a smooth experience for airline passengers.

Key Responsibilities:

1. **Ticket Sales and Reservations**: Assist passengers with booking flight tickets and handle cancellations or changes efficiently.

2. **Customer Service**: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring all passengers are informed about their travel plans.

3. **Check-In Assistance**: Facilitate the check-in process, helping passengers with baggage handling and issuing boarding passes.

4. **Payment Processing**: Accurately process payments for tickets and issue receipts, ensuring all financial transactions are handled securely.

5. **Communication**: Liaise with airline staff and passengers to share important information, including flight schedules and gate changes.

Required Skills and Expectations:

Candidates should possess a minimum of a 12th-grade education and display a friendly demeanor at all times. Strong communication skills in English and local languages are essential, along with the ability to handle stressful situations effectively. Basic computer skills are required to manage booking systems, and a strong attention to detail is crucial for accurate ticketing. Individuals should be flexible with their work hours, as shifts may include weekends and holidays. A customer-first attitude is essential for fostering a positive travel experience for all passengers.
  • Experience

    0 - 6 Years

  • No. of Openings

    700

  • Education

    12th Pass

  • Role

    Airport Ticketing Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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