We are seeking a dedicated Airport Ticketing Executive to join our team in Siliguri. This role is perfect for freshers looking to start their career in the aviation industry.
The selected candidate will be responsible for assisting passengers with ticket bookings, providing accurate flight information, and helping with check-in processes to ensure a smooth travel experience.
Key responsibilities include:
1. **Ticket Bookings**: Help customers book flight tickets by understanding their travel needs and offering suitable options.
2. **Customer Assistance**: Provide support to passengers regarding their travel itineraries, including flight timings, delays, and cancellations.
3. **Check-In Support**: Facilitate the check-in process for travelers, ensuring that all necessary documents are verified and processed in a timely manner.
4. **Problem Resolution**: Address any customer complaints or issues effectively, ensuring a positive experience for all passengers.
To qualify for this position, candidates should possess excellent communication skills, both verbal and written, with a friendly and professional demeanor. Attention to detail is crucial for accurately processing ticket information and handling customer inquiries. A good understanding of basic computing skills will aid in using ticketing software and managing different tasks efficiently.
Candidates must have completed at least the 10th grade and should be ready to work full-time from the office. A willingness to learn and a passion for customer service will be key to your success in this role.
Experience
Fresher
No. of Openings
54
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata