We are looking for a friendly and helpful Airport Information Desk Associate at Palamu, India. This role is perfect for freshers who have completed their 10th grade and are eager to assist travelers.
Key Responsibilities:
- Customer Assistance: Greet passengers and answer their questions about flights, terminals, and airport services, ensuring a pleasant journey.
- Information Dissemination: Provide accurate and timely information regarding flight schedules, delays, and baggage claims, assisting travelers in understanding airport processes.
- Problem-Solving: Address any issues passengers may face, such as lost luggage or missed flights, by guiding them to the appropriate resources and solutions.
- Communication: Maintain clear communication with airport staff and other departments to relay important updates or changes that may affect travelers.
- Documentation: Collect and maintain relevant customer feedback, ensuring it is logged properly for ongoing service improvements.
Required Skills and Expectations:
Candidates should possess excellent communication skills and a friendly demeanor to interact effectively with passengers from diverse backgrounds. Patience and problem-solving abilities are essential to handle inquiries and resolve issues calmly. A sense of teamwork is necessary as you will be collaborating with other airport staff. Basic computer skills are required for data entry and information retrieval. Most importantly, a positive attitude and willingness to learn are critical for success in this role.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Information Desk Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport