As an Airport Information Desk Associate in Hazaribagh, India, you will be the first point of contact for travelers at the airport, providing them with essential information and assistance to ensure a smooth travel experience. This is a full-time position suitable for freshers who have completed at least the 10th grade.
Key Responsibilities:
1. Providing Information: You will guide passengers about flight schedules, boarding procedures, and airport facilities, helping them navigate the airport with ease.
2. Assisting Passengers: You'll aid travelers with any queries, including directions to gates, baggage claim, and connecting flights, ensuring they feel supported throughout their journey.
3. Handling Complaints: If passengers encounter issues, you will listen to their concerns and offer solutions or direct them to the appropriate department, ensuring effective resolution.
4. Maintaining Communication: You will work closely with airline staff and other airport personnel to stay updated on flight status and share important information with travelers.
Required Skills and Expectations:
To succeed in this role, you should have excellent communication skills and a friendly demeanor. It is important to be patient and attentive while interacting with passengers from diverse backgrounds. A solid understanding of basic computer skills will be beneficial for accessing flight information and assistance. Being flexible with working hours and able to handle stressful situations will enhance your ability to provide outstanding service in a fast-paced environment.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Information Desk Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport