As an Airport Information Desk Associate in Dumka, India, you will be the first point of contact for travelers seeking assistance and information at the airport. Your friendly and professional approach will help create a welcoming environment for all passengers.
Key Responsibilities:
1. Greeting Passengers: Welcome travelers warmly and engage with them to understand their needs and questions regarding flights, transportation, and airport services.
2. Providing Information: Offer accurate and up-to-date information about flight schedules, gate numbers, boarding times, and airline services to help passengers navigate the airport seamlessly.
3. Assisting with Queries: Address customer inquiries related to lost luggage, airport facilities, and other passenger concerns, ensuring they receive prompt assistance.
4. Coordinating with Staff: Work closely with different airport departments, including security and airlines, to resolve issues and provide the best support to passengers.
5. Maintaining Desk Appearance: Keep the information desk organized and tidy, ensuring that all informational materials are readily available for travelers.
Required Skills and Expectations:
Candidates should possess a minimum of a 10th-grade education. Strong communication and interpersonal skills are essential, as you will interact with a diverse range of passengers. A positive attitude and patience are vital, as you will assist individuals in various situations. Basic computer skills are preferred for handling information and inquiries efficiently. Freshers are welcome to apply, and a passion for customer service will help you succeed in this role.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Information Desk Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 36 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
dum dum airport