We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kanpur, India. This full-time position is suitable for candidates with no prior experience or up to six years of experience. The role primarily involves assisting passengers and ensuring smooth airport operations.
Key Responsibilities:
1. Passenger Assistance: Greet and assist passengers at check-in, boarding, and baggage claim, ensuring a positive travel experience.
2. Baggage Handling: Manage the loading and unloading of luggage, ensuring that items are correctly tagged and safely transported.
3. Ticketing and Check-In: Help with ticketing processes and check-in procedures, providing support to passengers and answering their queries.
4. Communication: Coordinate with airline personnel and other staff to ensure timely flights and address any operational issues.
5. Safety and Security: Assist in maintaining safety protocols and ensure compliance with airport regulations to guarantee a secure environment for all travelers.
Required Skills and Expectations:
Candidates must have completed at least their 12th grade. Good communication skills in English and Hindi are necessary to interact effectively with passengers. You should be customer-focused, friendly, and able to work in a fast-paced environment. Basic problem-solving skills and the ability to remain calm under pressure are essential for this role. We value teamwork, so being able to collaborate well with colleagues is important. Familiarity with airport operations is an advantage, but not mandatory.