We are seeking dedicated Airport Ground Staff members to join our team in Guwahati, India. This role is ideal for individuals with a passion for aviation and customer service, offering opportunities for those with little to no experience.
Key Responsibilities:
- **Check-In Assistance:** Help passengers with check-in procedures, ensuring a smooth and efficient process as they prepare for their flights.
- **Baggage Handling:** Safely manage passenger luggage, ensuring proper transport from check-in to the aircraft and delivery upon arrival.
- **Customer Service:** Provide exceptional service by addressing passenger inquiries and resolving any issues that may arise during their airport experience.
- **Security Checks:** Assist with the security screening of passengers and their belongings, adhering to safety regulations and ensuring compliance.
- **Coordination with Airlines:** Work collaboratively with airline staff and other ground crew to ensure timely flights and efficient operations.
Required Skills and Expectations:
Candidates should possess excellent communication skills to interact effectively with passengers. A friendly demeanor and problem-solving abilities are crucial for resolving customer concerns. Attention to detail is important for handling luggage and ensuring safety procedures are followed. Basic computer skills are beneficial for check-in processes. Candidates should be willing to work in a fast-paced environment and be available for flexible shifts, including weekends and holidays. A minimum educational qualification of 12th pass is required.