As an Airline Supervisor, you will play a crucial role in ensuring smooth airport operations and providing excellent customer service. Your main responsibilities will include:
- **Overseeing Daily Operations**: You will manage daily airline activities at the airport, ensuring everything runs smoothly and efficiently.
- **Coordinating with Staff**: You will work closely with ground staff and flight crews to ensure all procedures are followed and any issues are promptly addressed.
- **Customer Service Support**: Assisting passengers with inquiries, complaints, and boarding processes will be essential to your role, ensuring a positive experience for travelers.
- **Monitoring Safety Standards**: You will enforce safety regulations and protocols to maintain a secure environment for both staff and passengers.
- **Handling Issues**: When problems arise, such as flight delays or customer concerns, you will take charge to resolve these issues swiftly and effectively.
To succeed in this role, you should have a strong understanding of airline operations, even as an entry-level candidate. You must be able to communicate clearly and effectively, both with team members and customers. Good problem-solving skills are essential to handle unexpected situations. A respectful attitude and strong dedication to customer service will set you apart. Since this is a full-time position, you will need to be flexible with work hours, as airport operations run 24/7. A minimum of a 10th-grade education is required, and prior experience in customer service or airport operations is a plus, though not mandatory.
Experience
0 - 1 Years
No. of Openings
86
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Accommodation, Two-way Cab
Face Interview Location
kolkata