We are seeking an Airline Supervisor to join our team in Durgapur, India. This role is ideal for individuals with a passion for the airline industry who are looking for their first professional experience or have up to one year of experience.
The Airline Supervisor will oversee daily operations, ensuring a smooth and efficient travel experience for passengers.
Key Responsibilities:
1. **Supervising Staff**: Manage and support ground staff, ensuring they provide excellent customer service and adhere to company policies.
2. **Monitoring Operations**: Keep an eye on flight schedules and coordinate with different departments to handle any delays or changes effectively.
3. **Customer Assistance**: Address passenger inquiries and complaints, providing timely solutions and maintaining a positive experience for travelers.
4. **Training New Employees**: Assist in the orientation and training of new staff by sharing knowledge about procedures and protocols in the airline industry.
5. **Reporting Incidents**: Document and report any operational issues or passenger complaints to management to ensure continuous improvement.
Required Skills and Expectations:
Candidates should possess strong communication skills and have a friendly demeanor to interact well with passengers and staff. Attention to detail is essential in monitoring operations and adhering to safety regulations. The ability to work under pressure in a fast-paced environment is important. Applicants must have completed their 10th grade and must be willing to work in an office setting full-time. A proactive attitude and eagerness to learn are highly valued.
Experience
0 - 1 Years
No. of Openings
90
Education
10th Pass
Role
Airline Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Annual Bonus, PF, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata