Job Description

We are seeking a dedicated Airline Ground Staff member to join our team in Kullu, India. This is a full-time office role ideal for candidates with no previous experience up to those with six years of experience.

Key Responsibilities:

1. **Passenger Check-in**: Assist passengers with the check-in process, ensuring all necessary documentation is collected and verified for a smooth boarding experience.

2. **Baggage Handling**: Manage the loading and unloading of baggage, ensuring proper handling and security while adhering to safety protocols.

3. **Customer Service**: Provide excellent customer service by addressing passenger inquiries, resolving issues, and providing information about flight schedules, boarding, and other services offered.

4. **Safety and Security Checks**: Conduct safety and security checks as required, ensuring compliance with regulations and maintaining a safe environment for passengers and staff.

5. **Coordination with Teams**: Communicate effectively with different departments, including flight crews, security, and maintenance personnel, to ensure seamless operations and timely flight departures.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th pass and must possess strong communication and interpersonal skills. You should be punctual, organized, and able to work in a fast-paced environment. A positive attitude and the ability to remain calm under pressure are essential. Willingness to work in shifts and a collaborative spirit are highly valued. Previous experience in customer service or a similar role is a plus, but not mandatory.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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