Job Description

We are seeking dedicated Airline Ground Staff to join our team in Chandigarh, India. This role is ideal for individuals with a passion for the aviation industry and a desire to provide excellent customer service.

Key responsibilities include:

1. **Passenger Assistance**: Help passengers with check-in procedures, answer queries, and assist with boarding and luggage handling to ensure a smooth travel experience.

2. **Baggage Handling**: Safely manage and coordinate the loading and unloading of passenger luggage during boarding and deplaning.

3. **Ticketing and Reservations**: Process ticketing transactions and assist in managing flight reservations, ensuring that all transactions are accurate and efficient.

4. **Customer Service**: Provide exceptional service by addressing passenger needs, resolving issues, and ensuring a positive experience at the airport.

5. **Safety Procedures**: Follow safety protocols and guidelines while working in the airport environment to ensure the safety of passengers and staff.

Required skills and expectations:

Candidates should possess excellent communication skills, be approachable, and have a friendly demeanor to interact effectively with passengers. Strong organizational skills and attention to detail are necessary to handle multiple tasks efficiently. A commitment to providing outstanding customer service is essential. While experience in the aviation sector is valued, individuals with 0 to 6 years of experience are encouraged to apply. A minimum education level of 12th pass is required. The position is full-time, and team members will work from the office at the airport.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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