Job Description

We are seeking dedicated Airline Ground Staff for our location in Aurangabad, Bihar. This role involves supporting airport operations and providing excellent customer service to passengers. Candidates with less than six years of experience are encouraged to apply. A minimum educational qualification of 12th grade is required.

Key Responsibilities:

1. **Passenger Assistance**: Greet and assist passengers as they check-in, helping them with baggage and answering queries to ensure a smooth travel experience.

2. **Check-In Operations**: Manage the check-in process efficiently, including verifying travel documents, issuing boarding passes, and ensuring all passenger information is accurate.

3. **Baggage Handling**: Safely manage passenger luggage, ensuring that it is properly tagged and loaded onto the aircraft, while addressing any baggage-related issues promptly.

4. **Safety Compliance**: Ensure that all airport safety protocols are followed by adhering to security measures and assisting with safety briefings when necessary.

5. **Communication**: Act as a liaison between passengers and airline personnel, communicating flight information, delays, or other updates clearly and promptly.

Required Skills and Expectations:

Candidates should possess good communication skills, a friendly demeanor, and the ability to work well under pressure. Strong customer service skills are essential for addressing passenger needs and concerns. Additionally, a basic understanding of airport operations and a commitment to teamwork are critical for success in this role. Flexibility in working hours is also expected, as shifts may vary based on flight schedules.
  • Experience

    0 - 6 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Airline Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Bhartiya Airways

In 2019, Bhartiya Airways began its journey. Since then, we have become a leading platform for travel and flight bookings, with a commitment to making travel affordable for everyone, including the lower middle class. We offer dream destinations at affordable prices, with many discounts and offers that ensure our customers get the best deals. Our holiday packages cover every corner of India, from Leh to Kanyakumari, and even internationally. We have a team of expert travel guides in every major destination, ensuring that our customers have a comfortable and hassle-free travel experience. Our user-centric approach means that we leave no room for complaint in the minds of our dear customers, who often choose us for their future travel plans. But we're not stopping there. Our future goal is to launch our airlines by 2025, a dream that every member of the Bhartiya Airways family is working tirelessly to achieve. We believe that with our dedication to affordability, customer satisfaction, and high standards of service, we can revolutionize the airline industry and become a leading player in the years to come. So stay tuned on the journey of Bhartiya Airways as we continue to innovate and grow, always striving to exceed the expectations of our customers and deliver unforgettable travel experiences.
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