Academic Counsellor

Company: UpGrad

Location: Mumbai: CTC LPA

About the Role

We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a

pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech

domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.

Key Responsibilities

- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.

- Drive sales conversion by identifying student needs and recommending suitable programs.

- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.

- Maintain accurate records of leads, interactions, and outcomes using CRM tools.

- Meet or exceed monthly targets and KPIs.

- Provide detailed course information, industry insights, and address queries effectively.

Required Skills & Qualifications

- Bachelor's degree in any field.

- Minimum 6 months of experience in a sales or counseling role (preferably in ed-tech or inside sales).

- Excellent verbal and written communication skills in English.

- Strong interpersonal skills with the ability to influence and negotiate.

- Self-motivated and target-driven with a problem-solving attitude.

- Tech-savvy and comfortable working in a fast-paced environment.

Preferred Qualifications

- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.

- Knowledge of CRM software (., Salesforce, Zoho) preferred.

What We Offer

- Competitive fixed salary of up to LPA + performance-based incentives.

- Opportunity to work with a high-growth and mission-driven team.

- Continuous learning and growth opportunities in the ed-tech space.

- A vibrant and collaborative work culture.

• Experience

  1 - 2 Years

• No. of Openings

  20

• Education

  Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, BHM, B.Pharma, B.Sc)

• Role

  Academic Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office