Management Representative Jobs in India

Job Title:HOD - Quality Assurance (QA) & Management Representative (MR)Job Summary:The Head of Department - Quality Assurance & Management Representative is responsible for establishing, implementing, maintaining, and continually improving the organisations Quality Management System (QMS) in line with applicable standards such as ISO 9001 / IATF / ISO 14001 / ISO 45001 (as applicable). The role ensures compliance with statutory, customer, and regulatory requirements while acting as the key liaison between top management, certification bodies, customers, and internal departments on quality matters.Key Responsibilities:Quality Assurance (HOD - QA):Lead and manage the Quality Assurance department and quality personnel.Develop, implement, and monitor quality policies, objectives, SOPs, and work instructions.Ensure compliance with customer specifications, statutory requirements, and industry standards.Review and approve quality plans, inspection procedures, and control plans.Monitor product quality, analyse nonconformities, and drive root cause analysis (RCA) and corrective & preventive actions (CAPA).Handle customer complaints, quality audits, and qualityrelated communications.Ensure effective calibration, inspection, testing, and quality records management.Drive continuous improvement initiatives such as Kaizen, 5S, Lean, Six Sigma (if applicable).Management Representative (MR):Act as the Management Representative as per applicable ISO standards.Ensure the QMS conforms to standard requirements and is effectively implemented.Report QMS performance, audit results, risks, and improvement opportunities to Top Management.Plan, conduct, and close internal audits and coordinate external / certification audits.Ensure timely management review meetings and followup of action points.Promote awareness of customer requirements and quality culture across the organisation.Coordinate with certification bodies, regulatory authorities, and customers for audits and inspections.Required Qualifications:Bachelors degree in Engineering / Science or relevant discipline.Formal training in ISO 9001 (Lead Auditor preferred).Strong knowledge of Quality Management Systems and documentation control.Experience:8-15 years of experience in Quality Assurance / Quality Management.Minimum 3-5 years in a leadership or HOD role.Handson experience in handling internal and external audits.Key Skills & Competencies:Strong leadership and people management skills.Excellent knowledge of QMS standards and compliance requirements.Analytical and problemsolving skills.Effective communication and coordination abilities.Documentation, reporting, and audit management expertise.Customerfocused and continuous improvement mindset.Preferred (Optional):Experience in manufacturing / pharma / engineering industry.Knowledge of additional standards such as ISO 14001, ISO 45001, IATF 16949, GMP.Six Sigma Green/Black Belt certification.Reporting To:Top Management / Plant Head / Director

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We are seeking a dynamic B2B Sales and Business Development Representative to drive new business growth, cultivate relationships with key decision-makers, and expand our market presence. The ideal candidate is adaptable, results-driven, and willing to travel as needed to meet clients and deliver in-person product demonstrations.

Key ResponsibilitiesMake 150+ outbound calls per day.Work on company-provided leads and engage with potential customers.Understand client requirements and suggest suitable insurance products.Explain policy features, benefits, and exclusions in a simple and clear manner.Support customers through the application and documentation process.Follow up with leads to ensure maximum conversion.Build strong customer relationships for renewals and referrals.Achieve assigned sales targets consistently.Maintain accurate records of interactions and sales in CRM.RequirementsBachelor

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are seeking a motivated Inside Sales Representative to join our team in Virugambakkam. The ideal candidate should have a passion for sales and a desire to learn in a dynamic environment.**Key Responsibilities:**- **Reach Out to Potential Clients:** Engage in outbound calls and emails to connect with prospective customers, introducing them to our products and services.- **Understand Customer Needs:** Listen actively to customer concerns and requirements to effectively tailor our offerings and solutions to their needs.- **Manage Customer Relationships:** Build and maintain relationships with clients by providing timely follow-ups and addressing any inquiries or issues.- **Achieve Sales Targets:** Work toward meeting and exceeding monthly sales goals through effective lead generation and nurturing strategies.- **Maintain Accurate Records:** Keep detailed records of customer interactions, sales progress, and follow-up actions in our CRM system for better tracking and reporting.- **Collaborate with Team Members:** Work closely with other departments, such as marketing and customer service, to coordinate efforts and enhance client experiences.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and effectively, both verbally and in writing, to engage clients and convey information.- **Sales Acumen:** Basic understanding of sales principles is preferred; eagerness to learn and improve sales techniques is essential.- **Problem-Solving Skills:** Ability to think critically and creatively to solve customer issues and adapts to changing situations.- **Team Player Attitude:** Willing to work collaboratively with colleagues and contribute positively to the team environment.This role is perfect for someone looking to kickstart their career in sales with a proactive approach and a strong desire to succeed.

We are looking for a motivated and dynamic Marketing Representative to join our team in Pachgaon. The ideal candidate will have 1 to 2 years of experience in marketing and will excel in communicating our brand effectively.**Key Responsibilities:**- **Market Research:** Conduct research to identify new market trends and customer preferences to help shape marketing strategies.- **Client Engagement:** Build and maintain strong relationships with clients through regular communication and personalized service.- **Campaign Execution:** Assist in the planning and implementation of marketing campaigns to promote our products and services.- **Social Media Management:** Manage the company's social media accounts, creating engaging content and responding to customer inquiries.- **Reporting:** Monitor and report on the performance of marketing campaigns, providing insights and suggestions for improvements.**Required Skills and Expectations:**The ideal candidate must possess excellent communication and interpersonal skills to effectively engage clients and collaborate with team members. A proactive attitude and a passion for marketing are essential. Familiarity with social media platforms and digital marketing tools is highly advantageous. Candidates should have strong analytical skills to evaluate campaign performance and a keen eye for detail. A Bachelor's degree in Marketing or a related field is preferred, along with the ability to work in a fast-paced office environment. This is a full-time position requiring dedication and a commitment to achieving targets.

As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.**Key Responsibilities:**- **Lead Generation:** Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- **Customer Relationship Management:** Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- **Sales Presentations:** Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- **Follow-up Activities:** Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- **Sales Reporting:** Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- **Collaboration with Team:** Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.**Required Skills and Expectations:**Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.

We are Recruiting Customer Representative AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.

We are looking for a Professional Service Representative who will be responsible for providing excellent customer support from the comfort of your home. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service.Key Responsibilities:- **Customer Support**: You will assist customers by answering their queries and providing solutions to their problems quickly and effectively.- **Communication**: Clear communication is crucial. You will need to convey information accurately and listen carefully to customers to understand their needs.- **Problem-Solving**: You will face various customer challenges daily. Your ability to think critically and find solutions will be essential.- **Documentation**: Keeping records of customer interactions is necessary. You will need to maintain accurate details of each conversation and follow up when required.- **Team Collaboration**: Although this is a work-from-home position, collaborating with your team members through online communication tools will be vital for sharing knowledge and improving service.Required Skills and Expectations:Candidates must have strong communication skills, both verbal and written. A good understanding of computer basics is essential, as you will be using various software tools for customer support. Being a team player and having a positive attitude is important for this role. Freshers are encouraged to apply, as we provide training to help you develop your skills and succeed in this position.

Lead Generation & CRM ExecutiveCompany: Bold Blends CoffeeLocation: Delhi NCR (Field + Office)About Us:Bold Blends Coffee is building a fast-growing B2B coffee brand supplying cafs, restaurants, and offices across India. We are creating a strong sales machine and looking for sharp, detail-oriented people to be part of it.Role Overview:You will be responsible for identifying and organizing high-quality leads in the HORECA segment (Hotels, Restaurants, Cafs) and maintaining clean, accurate CRM data.Key Responsibilities:- Extract leads from Zomato, Swiggy, and Google Maps- Identify cafs, restaurants, cloud kitchens, and offices- Collect and verify contact details (phone, owner/manager)- Enter and maintain data in CRM (Zoho CRM)- Categorize leads (Hot / Warm / Cold)- Support sales team with clean and structured dataRequirements:- Good internet research skills- Basic understanding of Excel/Google Sheets- Attention to detail- Discipline in data entryWhat We Look For:- Fast learners- Organized thinkers- People who can handle repetitive work with consistencyCompensation:- Fixed salary + performance-based incentivesGrowth Path:Lead Generation

We are looking for a motivated and friendly Customer Representative to join our team. This role is ideal for freshers who want to start their career in customer service and work from the comfort of their home in Delhi NCR.Key Responsibilities:- **Responding to Customer Inquiries:** You will communicate with customers through calls, emails, or chats, providing prompt and helpful answers to their questions.- **Managing Customer Issues:** When issues arise, you will listen to the customer, understand their concerns, and work to resolve the problems effectively.- **Updating Customer Information:** You will maintain accurate customer records by inputting relevant information into our database, ensuring details are current and correct.- **Building Customer Relationships:** Building rapport with customers is essential; you will aim to create positive experiences that encourage customer loyalty.- **Collaborating with Team Members:** You will work closely with colleagues and share information to ensure that customer needs are met.Required Skills and Expectations:We expect you to have good communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential when handling inquiries and complaints. You should be comfortable using computers and navigating various software platforms. As this is a work-from-home role, being self-disciplined and organized is crucial. If you have a willingness to learn and are eager to help others, you will succeed in this position.

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

The MR will drive Quality Management System (QMS) implementation and ensure compliance with ISO/IMS standards while bridging shop-floor operations and management in a fabrication setup.Key Responsibilities:Implement and maintain QMS aligned with ISO & IMS standardsEnsure adherence to fabrication processes and documented proceduresHandle internal & external audits and compliance requirementsCoordinate with production teams (cutting, welding, painting, dispatch)Track non-conformities and implement corrective/preventive actionsManage customer complaints and vendor quality issuesDrive continuous improvement initiatives (5S, Kaizen, RCA)Prepare and present quality MIS reports to managementRequired Skills & Qualifications:Diploma / B.E. in Mechanical / Production Engineering2-5 years experience in fabrication/manufacturing industryStrong knowledge of QA/QC and fabrication processesExperience in ISO documentation and audit handlingGood communication, coordination & analytical skillsExposure to heavy fabrication / welding standards (preferred)

Looking for a high-performing core Inside Sales people - with 3+ years of experience in relevant System Integration/IT organizations to help us meet new customer acquisitions, grow existing customers with addition of new lines of business and generate cross sales to increase business revenue by keeping the customers aware of the competitive products, solutions offerings and innovative new age solutions in the IT market by means of lead generation, cold calling and VC meetings with the customer base.Responsibilities include:

We are looking for a dedicated Customer Representative to join our team in Amritsar. This entry-level position, suitable for recent school graduates, involves providing excellent support to our customers while working from home. Key Responsibilities:- **Customer Support**: Respond promptly to customer inquiries via phone, email, or chat. You will assist customers by answering their questions and resolving any issues they might face.- **Order Management**: Help customers with order placement, tracking, and updates. Ensuring that customers receive their orders on time is essential, so you will keep them informed.- **Feedback Collection**: Gather and record customer feedback about our products and services. This information helps us improve and meet customer needs better.- **Problem Solving**: Address and resolve complaints in a friendly and professional manner. You will be the first point of contact, so it