Management Representative Jobs in India

We are looking for a dedicated Airline Customer Service Representative in Kolkata, India. This role is ideal for individuals who enjoy helping others and have strong communication skills. Key Responsibilities:- **Customer Assistance**: Help passengers with inquiries about flights, booking changes, and travel policies, ensuring a positive experience throughout their journey.- **Check-In Support**: Guide customers through the check-in process, both online and at the airport, ensuring they understand their ticket details and travel schedule.- **Issue Resolution**: Address and resolve any complaints or issues that arise before or during travel, working swiftly to maintain customer satisfaction.- **Information Management**: Keep accurate records of passenger interactions and assist in maintaining updated travel information relevant to customers.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess excellent verbal communication skills. A friendly attitude is essential, as you will be interacting with passengers daily. Basic computer skills are necessary for managing bookings and information accurately. You should be a team player, willing to collaborate with colleagues and support the overall goals of the airline. A customer-oriented mindset is crucial, as providing exceptional service is the core of this role. Being reliable and punctual is important, as flight schedules can be demanding and need consistent attention.

As a Front Desk Representative, you will be the first point of contact for visitors and clients. Your role is crucial in creating a positive impression of the company. **Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and assist them with their inquiries, ensuring a friendly atmosphere from the moment they arrive.- **Manage Calls:** Answer phone calls promptly, directing them to the appropriate department or taking messages as needed, ensuring smooth communication.- **Handle Appointments:** Schedule and manage appointments for staff members, maintaining an organized calendar to enhance efficiency.- **Maintain Reception Area:** Keep the front desk and waiting area tidy and presentable, reflecting professionalism and attention to detail.- **Process Mail and Packages:** Receive, sort, and distribute incoming mail and packages, ensuring efficient handling of office correspondence.**Required Skills and Expectations:**Candidates should possess excellent communication skills to interact effectively with diverse individuals. A friendly demeanor and professionalism are essential to create a welcoming environment. Basic computer skills, including familiarity with office software, are important for managing schedules and records. Attention to detail is necessary for maintaining an organized front desk and handling documents accurately. Candidates should be adaptable, able to handle multiple tasks simultaneously, and provide exceptional customer service. Flexibility in working hours is also expected as the role demands full-time commitment in a work-from-office setting. Experience is not required, making this a great opportunity for freshers.

ResponsibilitiesIdentify, generate, and qualify new business leads through field visits, networking, cold calling, and digital outreach.Conduct in-person client meetings to present and explain company products/services, particularly within the healthcare domain.Build and maintain strong client relationships by understanding client needs, offering tailored solutions, and ensuring ongoing engagement.Develop a deep understanding of the client.

Job Title:HOD - Quality Assurance (QA) & Management Representative (MR)Job Summary:The Head of Department - Quality Assurance & Management Representative is responsible for establishing, implementing, maintaining, and continually improving the organisations Quality Management System (QMS) in line with applicable standards such as ISO 9001 / IATF / ISO 14001 / ISO 45001 (as applicable). The role ensures compliance with statutory, customer, and regulatory requirements while acting as the key liaison between top management, certification bodies, customers, and internal departments on quality matters.Key Responsibilities:Quality Assurance (HOD - QA):Lead and manage the Quality Assurance department and quality personnel.Develop, implement, and monitor quality policies, objectives, SOPs, and work instructions.Ensure compliance with customer specifications, statutory requirements, and industry standards.Review and approve quality plans, inspection procedures, and control plans.Monitor product quality, analyse nonconformities, and drive root cause analysis (RCA) and corrective & preventive actions (CAPA).Handle customer complaints, quality audits, and qualityrelated communications.Ensure effective calibration, inspection, testing, and quality records management.Drive continuous improvement initiatives such as Kaizen, 5S, Lean, Six Sigma (if applicable).Management Representative (MR):Act as the Management Representative as per applicable ISO standards.Ensure the QMS conforms to standard requirements and is effectively implemented.Report QMS performance, audit results, risks, and improvement opportunities to Top Management.Plan, conduct, and close internal audits and coordinate external / certification audits.Ensure timely management review meetings and followup of action points.Promote awareness of customer requirements and quality culture across the organisation.Coordinate with certification bodies, regulatory authorities, and customers for audits and inspections.Required Qualifications:Bachelors degree in Engineering / Science or relevant discipline.Formal training in ISO 9001 (Lead Auditor preferred).Strong knowledge of Quality Management Systems and documentation control.Experience:8-15 years of experience in Quality Assurance / Quality Management.Minimum 3-5 years in a leadership or HOD role.Handson experience in handling internal and external audits.Key Skills & Competencies:Strong leadership and people management skills.Excellent knowledge of QMS standards and compliance requirements.Analytical and problemsolving skills.Effective communication and coordination abilities.Documentation, reporting, and audit management expertise.Customerfocused and continuous improvement mindset.Preferred (Optional):Experience in manufacturing / pharma / engineering industry.Knowledge of additional standards such as ISO 14001, ISO 45001, IATF 16949, GMP.Six Sigma Green/Black Belt certification.Reporting To:Top Management / Plant Head / Director

We are looking for a Customer Representative to join our team in Malad West, Mumbai. This role is perfect for individuals with fresh ideas and a willingness to learn. Your main goal will be to assist customers and ensure they have a pleasant experience.contact Firoz 8657935383Key Responsibilities:1. **Customer Assistance**: Respond to customer inquiries through phone, email, or in-person, providing clear and helpful answers to their questions.2. **Problem Solving**: Identify customer issues and work towards resolving them promptly and efficiently, ensuring they feel valued and heard.3. **Communication**: Maintain friendly and professional communication with customers, helping to build strong relationships and trust.4. **Feedback Collection**: Gather customer feedback and suggestions to help improve our services and products, making sure their voice is heard.5. **Reporting**: Keep detailed records of customer interactions and transactions, which will help us identify areas for improvement.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, along with a positive attitude and strong interpersonal skills. Being a team player is essential, as you will be collaborating with others to enhance customer satisfaction. We expect candidates to be proactive, show willingness to learn, and handle tasks with responsibility. Attention to detail and the ability to multitask are also important, as you will be managing various customer requests at the same time.contact Firoz 8657935383

We are seeking a dynamic B2B Sales and Business Development Representative to drive new business growth, cultivate relationships with key decision-makers, and expand our market presence. The ideal candidate is adaptable, results-driven, and willing to travel as needed to meet clients and deliver in-person product demonstrations.

Key ResponsibilitiesMake 150+ outbound calls per day.Work on company-provided leads and engage with potential customers.Understand client requirements and suggest suitable insurance products.Explain policy features, benefits, and exclusions in a simple and clear manner.Support customers through the application and documentation process.Follow up with leads to ensure maximum conversion.Build strong customer relationships for renewals and referrals.Achieve assigned sales targets consistently.Maintain accurate records of interactions and sales in CRM.RequirementsBachelor

We are searching for an enthusiastic Airline Customer Service Representative to join our team in Bhubaneswar, India. This entry-level position is perfect for those looking to start their career in the airline industry and will involve assisting customers with their travel needs.Key Responsibilities:1. Customer Assistance: Greet customers at the airport or over the phone, helping them with inquiries, ticket bookings, and travel information.2. Problem Resolution: Address customer complaints and concerns promptly, ensuring a positive travel experience and maintaining customer satisfaction.3. Ticketing and Check-In: Process ticket purchases and assist passengers during check-in, making sure all procedures are followed accurately to avoid delays.4. Flight Information: Provide passengers with up-to-date information about flight schedules, delays, and gate changes, ensuring they are informed throughout their journey.5. Coordination with Staff: Work closely with other team members and departments to ensure smooth operations and effective communication for passenger needs.Required Skills and Expectations:Candidates should have a high school education (10th pass) and be eager to learn. Strong communication skills are essential, as you will interact with diverse customers daily. A friendly demeanor and the ability to stay calm under pressure are important for resolving issues effectively. Basic computer skills are needed for ticketing and logging customer interactions. Flexibility to work varied shifts is expected, as the airline operates around the clock.

Job Description:Job Title: Business Development Representative (Cold Calling & Lead Generation)Company: Ekta Group

We are seeking a motivated Inside Sales Representative to join our team in Virugambakkam. The ideal candidate should have a passion for sales and a desire to learn in a dynamic environment.**Key Responsibilities:**- **Reach Out to Potential Clients:** Engage in outbound calls and emails to connect with prospective customers, introducing them to our products and services.- **Understand Customer Needs:** Listen actively to customer concerns and requirements to effectively tailor our offerings and solutions to their needs.- **Manage Customer Relationships:** Build and maintain relationships with clients by providing timely follow-ups and addressing any inquiries or issues.- **Achieve Sales Targets:** Work toward meeting and exceeding monthly sales goals through effective lead generation and nurturing strategies.- **Maintain Accurate Records:** Keep detailed records of customer interactions, sales progress, and follow-up actions in our CRM system for better tracking and reporting.- **Collaborate with Team Members:** Work closely with other departments, such as marketing and customer service, to coordinate efforts and enhance client experiences.**Required Skills and Expectations:**- **Communication Skills:** Ability to communicate clearly and effectively, both verbally and in writing, to engage clients and convey information.- **Sales Acumen:** Basic understanding of sales principles is preferred; eagerness to learn and improve sales techniques is essential.- **Problem-Solving Skills:** Ability to think critically and creatively to solve customer issues and adapts to changing situations.- **Team Player Attitude:** Willing to work collaboratively with colleagues and contribute positively to the team environment.This role is perfect for someone looking to kickstart their career in sales with a proactive approach and a strong desire to succeed.

We are looking for a motivated and dynamic Marketing Representative to join our team in Pachgaon. The ideal candidate will have 1 to 2 years of experience in marketing and will excel in communicating our brand effectively.**Key Responsibilities:**- **Market Research:** Conduct research to identify new market trends and customer preferences to help shape marketing strategies.- **Client Engagement:** Build and maintain strong relationships with clients through regular communication and personalized service.- **Campaign Execution:** Assist in the planning and implementation of marketing campaigns to promote our products and services.- **Social Media Management:** Manage the company's social media accounts, creating engaging content and responding to customer inquiries.- **Reporting:** Monitor and report on the performance of marketing campaigns, providing insights and suggestions for improvements.**Required Skills and Expectations:**The ideal candidate must possess excellent communication and interpersonal skills to effectively engage clients and collaborate with team members. A proactive attitude and a passion for marketing are essential. Familiarity with social media platforms and digital marketing tools is highly advantageous. Candidates should have strong analytical skills to evaluate campaign performance and a keen eye for detail. A Bachelor's degree in Marketing or a related field is preferred, along with the ability to work in a fast-paced office environment. This is a full-time position requiring dedication and a commitment to achieving targets.

As an Inside Sales Representative, you will play a vital role in connecting with potential customers and driving sales. Your primary focus will be on generating leads and closing sales from our office in Mohali.**Key Responsibilities:**- **Lead Generation:** Reach out to potential customers via phone calls, emails, and social media to introduce our products and services and gather information about their needs.- **Customer Relationship Management:** Build and maintain strong relationships with existing and potential clients to promote long-term loyalty and repeat business.- **Sales Presentations:** Effectively present our offerings to customers, highlighting features and benefits that address their specific needs.- **Follow-up Activities:** Conduct timely follow-ups with leads and customers to address any queries and encourage decision-making.- **Sales Reporting:** Record daily sales activities and maintain customer records, ensuring accurate reporting of sales performance to management.- **Collaboration with Team:** Work closely with other team members to share feedback and insights that can improve product offerings and service delivery.**Required Skills and Expectations:**Ideal candidates should possess excellent communication skills, both written and spoken, to effectively engage with customers. Strong negotiation and persuasion abilities are essential to convert potential leads into sales. A proactive attitude and the ability to work independently in a fast-paced environment are important for success in this role. Familiarity with CRM software or sales tools is beneficial but not mandatory. A background in B.C.A, B.B.A, B.Com, or B.E is preferred to understand our technical products better. If you are eager to learn and grow your career in sales, we encourage you to apply.

We are Recruiting Customer Representative AssistantCompensation:- Base salary $180 - $280/day- Assist with online operation- Commission starting from $100 (Paid Daily)- Comprehensive onboarding training system- Opportunities for promotion and salary increase for outstanding performance.

We are seeking a dedicated Airline Customer Service Representative in Durgapur, India. This entry-level position is suitable for candidates with minimal experience, offering a chance to start a career in the airline industry.Key Responsibilities:- **Assist Customers:** Provide friendly support to passengers with inquiries about flights, bookings, and services available.- **Handle Reservations:** Help customers make, change, or cancel flight reservations efficiently while ensuring all information is accurate.- **Manage Complaints:** Address and resolve customer issues with patience and professionalism, ensuring positive experiences.- **Provide Information:** Keep customers informed about flight schedules, prices, and any changes, ensuring clarity and consistency in communication.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact effectively with diverse customers. A friendly and approachable demeanor is essential for creating a welcoming environment. Basic computer skills are necessary for managing booking systems and handling reservation data accurately. Punctuality and a strong sense of responsibility are crucial for maintaining high customer service standards. The ability to work well under pressure and handle multiple tasks simultaneously is important to succeed in this fast-paced role. Candidates must be willing to work from the office for full-time hours. A positive attitude and a passion for helping others will greatly contribute to your success in this role.

Join our team as an Airline Customer Service Representative in Varanasi, where you will be the friendly face for our customers, helping them with their travel needs and inquiries. This full-time position is perfect for individuals eager to start their journey in the airline industry.Key Responsibilities:- **Customer Assistance**: Greet customers, answer questions, and provide information on flights, scheduling, and pricing, ensuring a positive experience.- **Ticket Booking**: Help customers book, change, or cancel flight tickets using our booking system, providing support throughout the process.- **Issue Resolution**: Address and resolve customer complaints or concerns promptly, maintaining high levels of customer satisfaction.- **Information Distribution**: Provide updates on flight status, delays, and cancellations, keeping passengers informed and at ease.- **Documentation**: Maintain accurate records of customer interactions and transactions to ensure a seamless service experience.Required Skills and Expectations:Candidates should have a basic educational background, ideally having completed the 10th standard. Strong communication skills in both English and Hindi are essential, as you will interact with diverse customers. A friendly demeanor, patience, and problem-solving abilities are vital for handling customer concerns effectively. Previous experience is not necessary, but a keen interest in the airline industry and a readiness to learn are important traits. Reliability and punctuality are expected to ensure smooth operational flow.

We are looking for an Airline Customer Service Representative to join our team in Howrah, India. In this role, you will assist passengers with booking flights, answering inquiries, and providing support during their travel experience.Key Responsibilities:1. **Assist Passengers**: Provide help to travelers with ticket bookings, changes, and cancellations. Ensure they have all necessary information for their journey.2. **Handle Inquiries**: Respond to customer questions and concerns via phone, email, or in-person, ensuring that you deliver clear and accurate information.3. **Problem Resolution**: Address issues such as flight delays, cancellations, or baggage problems effectively and efficiently to ensure customer satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions, and transactions, and update systems as needed to track service issues and resolutions.5. **Deliver Exceptional Service**: Strive to create a positive experience for every passenger by showcasing professionalism and a friendly attitude.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to interact with diverse passengers. A positive attitude and patience are essential for managing various customer scenarios. Basic computer skills and familiarity with customer service software can be beneficial. While no prior experience is required, a willingness to learn and adapt in a fast-paced environment is crucial. Being a team player and demonstrating a commitment to excellent service will help you succeed in this role.

We are seeking an Airline Customer Service Representative in Kolkata, India. This entry-level position is perfect for individuals looking to start their career in the airline industry. You will assist passengers with flight-related inquiries and ensure a positive travel experience. Key Responsibilities include:1. **Assist Passengers**: Provide support to travelers with booking, check-in, and boarding processes, ensuring they have accurate and timely information.2. **Handle Inquiries**: Respond to customer questions via phone, email, or in person, addressing concerns related to flights, schedules, and services, creating a welcoming atmosphere.3. **Resolve Issues**: Quickly identify and resolve any problems that may arise during the travel experience, including cancellations, delays, or lost luggage, ensuring passenger satisfaction.4. **Maintain Records**: Keep accurate records of customer interactions and transactions, documenting any issues or feedback for future reference, which helps improve service quality.5. **Collaborate with Staff**: Work closely with other airline personnel to ensure smooth operations and an enjoyable experience for passengers.Required skills and expectations include:Applicants should have excellent communication skills, both verbal and written, to interact effectively with customers. A friendly and approachable demeanor is essential for building rapport. Basic computer skills are necessary for managing bookings and inquiries. The ideal candidate should be a team player, ready to learn, and handle a fast-paced environment with patience and professionalism. A high school diploma (10th pass) is required, and previous experience is not mandatory but a willingness to grow in customer service is essential.

As an Airline Customer Service Representative based in Patna, you will play a vital role in ensuring a positive experience for airline passengers. This position is ideal for individuals looking to start their career in the airline industry.**Key Responsibilities:**- **Assist Passengers:** Greet and help passengers with their travel inquiries, ensuring they have a pleasant experience from the moment they arrive at the airport.- **Manage Reservations:** Handle booking changes, cancellations, and ticketing processes, providing accurate information and assistance to passengers.- **Address Complaints:** Listen to passenger concerns and resolve issues effectively, maintaining a calm and professional demeanor.- **Provide Information:** Educate passengers about flight schedules, baggage policies, and airport services, ensuring they are well-informed.- **Check-In Support:** Assist passengers with the check-in process, guiding them through the necessary steps and ensuring timely boarding.**Required Skills and Expectations:**Candidates should possess excellent communication skills and be friendly and approachable. A keen attention to detail is essential for managing reservations and addressing passenger needs accurately. Problem-solving abilities and a customer-centric attitude are necessary to handle complaints effectively. Since the role requires direct interaction with passengers, candidates must be comfortable working in a fast-paced environment. While no previous experience is required, a willingness to learn and adapt is highly valued. A minimum educational qualification of 10th pass is needed to apply for this position.

As an Airline Customer Service Representative, you will play a vital role in ensuring a pleasant travel experience for our passengers. Your responsibilities will include:- **Assisting Passengers**: You will greet and help travelers at the airport, answering their questions and guiding them through check-in and boarding processes.- **Handling Reservations**: You will manage flight bookings and modifications, ensuring that customers have the correct travel information and updates.- **Addressing Complaints**: When issues arise, you will listen to passenger concerns and provide solutions or escalate problems to supervisors as needed.- **Providing Information**: You will offer details about flight schedules, baggage policies, and airport services to help passengers make informed decisions.- **Maintaining Records**: You will document customer interactions and transaction details in the system for future reference and to enhance service.To succeed in this role, you should possess strong communication skills, enabling you to interact effectively with diverse travelers. A friendly and patient attitude is essential, as you will often deal with stressed or upset customers. Attention to detail is important to handle bookings accurately and manage customer requests without errors. Basic computer skills are necessary for using reservation systems and handling data efficiently. As a recent school graduate, you should be eager to learn and adapt in a fast-paced environment. Time management will help you manage multiple tasks while providing excellent customer service.