Call Center Manager Jobs in India

We are looking for a motivated Back Office Manager to join our team in Masjid Bunder, Mumbai. This full-time position is an excellent opportunity for freshers who have completed their 12th grade and are eager to grow in a supportive work environment.Key Responsibilities:1. Administrative Support: Assist in daily office tasks including filing documents, managing schedules, and coordinating meetings to ensure smooth operations.2. Data Management: Maintain and organize important records and databases, ensuring all information is accurate and easily accessible for team members.3. Communication: Serve as a point of contact for internal teams, relaying messages and facilitating communication to promote teamwork and efficiency.4. Inventory Management: Monitor office supplies and inventory, placing orders as needed to ensure that all necessary materials are available.5. Customer Service: Handle inquiries and requests from clients and customers in a friendly and professional manner, helping to resolve issues as they arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail. Flexibility and the ability to adapt to various tasks are essential, as is a willingness to learn new skills. Effective communication is crucial, along with proficiency in basic computer applications such as Microsoft Office. The ideal candidate will demonstrate a positive attitude and a commitment to teamwork, contributing positively to our office environment. Female candidates are preferred for this role.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.Key Responsibilities:- Team Leadership: Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- Performance Monitoring: Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- Training and Development: Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- Process Improvement: Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- Reporting: Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- Customer Relationship Management: Engage with customers as necessary to resolve issues and promote a positive customer experience.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

Good Communication Skills, Basic Computers, Relationship Manager, Marketing Communication, Presentation Skills, Motivating Skill, BPO Sales, English, BPO Call Center

Key Responsibilities:1. Manage the day-to-day operations of the call center: The Call Center Manager is responsible for overseeing the daily activities of the call center, including monitoring call volume, ensuring quality service delivery, and addressing any issues that may arise.2. Develop and implement call center policies and procedures: The manager must establish guidelines and protocols for call center agents to follow, ensuring consistency and efficiency in customer interactions.3. Train and mentor call center staff: It is essential for the manager to provide training and support to call center agents to help them improve their communication skills and customer service abilities.4. Monitor performance metrics: The manager should regularly assess key performance indicators such as call abandonment rate, average handling time, and customer satisfaction scores to identify areas for improvement.5. Handle escalated customer complaints: The manager should step in to resolve complex customer issues that call center agents are unable to address, ensuring customer satisfaction and retention.Required Skills and Expectations:- Excellent communication skills: The Call Center Manager must possess strong verbal and written communication abilities to effectively lead and communicate with their team.- Strong leadership skills: The manager should be able to motivate and inspire their team to achieve performance goals and deliver exceptional customer service.- Problem-solving abilities: It is crucial for the manager to quickly assess and resolve issues that may arise in the call center environment.- Experience in call center operations: Candidates should have at least 2 years of experience in call center management, with a background in man management and customer service.- Bachelor's degree: A Bachelor's degree in any field such as B.A, B.C.A, B.B.A, or B.Com is required for this role.

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Job Description: BPO Voice & Non-Voice Process Position: BPO Executive (Voice & Non-Voice) Location: Sector 67, Mohali Shift: Rotational Shifts (Day/Night) Day Shifts only for female candidates Salary: 10,000 15,000 (Based on Interview) Qualification: Minimum 12th pass Skills: Good Communication in English Age Limit: 18 to 30 years Experience: Freshers are welcome! Job Role Includes:Handling customer queries via call/chat/emailResolving issues promptly with a professional approachMaintaining call logs and service recordsFollowing up on customer concerns

Looking of General Manager Operations Must be good in handling the team span of 250+Work experience. Minimum 8 to 12 years.Only BPO background sales or insurance process

Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply

Unleash Your Potential with Votiko Solutions Private LimitedPosition: Call Center ExecutivesAbout Us:Votiko Solutions Private Limited, a premier BPO international call center in Surat, Gujarat, invites driven individuals to embark on a rewarding journey as Call Center Executives. Join a vibrant work environment where innovation, dedication, and career growth converge.Job Responsibilities: Drive telemarketing initiatives, specializing in lead generation and appointment setting. Handle inbound and outbound calls for a diverse range of B2B and B2C clients. Execute surveys and verification processes to uphold data precision. Provide exceptional customer support through calls, emails, and live chat. Collaborate seamlessly with the team to surpass performance targets.Requirements: Welcoming both freshers and experienced candidates. Proficiency in English with exceptional verbal and written communication skills. Age limit: Below 40 years. Willingness to work night shifts. Office location: Surat, Gujarat.Compensation and Perks: Competitive monthly salary ranging from 20,000 to 70,000, with additional incentives based on campaign performance. Enjoy a Monday to Friday work schedule, ensuring a well-deserved Sunday-Saturday weekend off. Immerse yourself in a dynamic work culture that prioritizes employee satisfaction and offers ample opportunities for career growth.How to Apply:To take the next step in your career, call us at 8511539085 or send your resumes to hr@votiko.com. Join Votiko Solutions Private Limited and unlock a world of possibilities where your potential is recognized and nurtured!

This is a independent work

It is a personality development job which enhance your ability personality from anywhere of india anyone can apply 2 to 3 hrs per day

1). Outcall on data allocated and generate qualified appointments for Field Sales Sales Managers2). Follow up on appointments generated and ensure that meetings happen3). Maintain tele-calling hygiene: calls per day, average talk time, daily reporting

sales manager, executive,

We are looking for an expert female counsellor with experience at the New Look Laser Clinic in Gurgaon, Gurugram.The Candidate must be self-motivated to perform the following tasks -:Looking after clinic administration.Interacting with clients in person and on-callManaging the clinic staff Ensure the clinic has the right environment for proper customer service.Accountability for salesOnly interested candidates need to apply for this job.

Tele-caller required for female candidate Good salary No target jobWork from home job

We are Looking for Tele Calling Executive.

Rm, Asiser,.intent Manager all Profil Banking Sect

WE ARE FINDING FEMALE TELECALLER FOR OUR OWN CUSTOMERS TO GET IN TOUCH WITH NEW PRODUCTS & SERVICES FORM US

Assistant managers provide direct assistance and reporting to managers. This role may require overseeing day-to-day operations within an organization, providing direct feedback to staff, managing payroll and personnel databases, interview and hiring new staff.

Branch Operations Specialist DutiesOversee day-to-day operations of branch locationEnsure efficient and compliant handling of customer transactionsTrain and supervise branch staffDevelop and implement operational proceduresMonitor branch performance and identify areas for improvementBranch Operations Specialist SkillsBranch operations specialistBranch Operations Specialist RequirementsExperience in branch operationsKnowledge of banking processes and proceduresStrong organizational and time management skillsExcellent communication and interpersonal abilitiesAbility to work independently and as part of a teamAttention to detail

Axis Bank_Post-Asst ManagerSalary- 35000/-Process:- Application Online AssessmentLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 120-Days campus training in Jaipur Rajasthan with 5000 Stypn every month will begin.After completing the 120-day campus training at NIIT University of BFSI , the candidate will start 90 days internship at Axis Bank , internship salary 25000/- for 3 month . At this time, the candidate will start receiving salary. After the internship,You are eligible if: Your age is less than 35 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply*You are not eligible if: You have a relative working at Axis Bank in accordance to the relative hiring policy of the Bank. You have been subjected to any disciplinary proceedings by your previous employer(s) at any time You have been convicted under any criminal statutes or consumer forums Any legal action is pending or proposed to be initiated against youJob Location will be Home State Only