As a Dispatcher at Orbit Trucking , you'll play a key role in daily operations: booking loads,planning dispatch schedules, communicating with brokers and drivers, and solving problems inreal time. We're not just looking for someone to fill a role we're looking for a strategicthinker who takes ownership, thrives in a fast-paced environment, and adds real value.Key Responsibilities Book loads from DAT, broker portals, and direct broker outreach Perform cold calling, email pitching, and relationship building to win freight Assign loads based on driver availability, equipment, HOS, and preferred lanes Coordinate with drivers and Track & Trace team for on-time deliveries Communicate directly with brokers, drivers, and customers throughout the shipmentlifecycleCollaborate with accounting on lumper/detention approvals, invoicing, and rateconfirmations Resolve real-time issues (e.g., delays, driver problems, cancellations) professionally andefficiently Keep records accurate, up-to-date, and organized across systemsCritical Thinking & Strategy Your Edge at BALExpressA great dispatcher does more than book a load. You are expected to: Analyze broker behavior, market trends, and rates to identify profitable lanes Build long-term broker relationships, not just one-time transactions Use sales instinct and market knowledge to pitch BAL Express as a preferred carrier Understand how to navigate DAT filters: lane history, equipment type, broker score,and pricing Switch strategies quickly: DAT searching, cold calls, leveraging contacts, or directoutreach depending on market shifts Make decisions that optimize driver time, revenue, and fleet performanceRequired Qualifications 12+ years of proven dispatching experience in U.S. or Canadian trucking/logistics Strong load planning, negotiation, and broker communication skills Experience using DAT, load boards, TMS software, and broker portals Fluent in English (Punjabi is a plus) Skilled with Microsoft Excel, Google Sheets, and professional email communication Calm under pressure, solution-driven, and highly organized Available full-time, with no other work commitments Night shift availability: 5:00 PM 2:00 AM IST (MonSat)