CRM Sales Jobs in India

Job Title: CRM Executive Department: Sales / Marketing / Customer Operations Reports To: CRM Manager / Head of Marketing / Head of Sales Job Summary: The CRM Executive manages customer databases, oversees retention campaigns, and ensures smooth lead lifecycle management across sales and support teams. The role focuses on driving customer engagement, maintaining high CRM data integrity, and optimising customer lifetime value. Key Responsibilities * Database & Pipeline Management: Maintain, clean, and segment contact databases to support targeted outreach, lead assignment, and pipeline visibility. Campaign Execution: Plan and deploy automated customer journeys, email marketing drips, SMS/WhatsApp alerts, and re-engagement campaigns. Cross-Functional Support: Coordinate with sales, marketing, and customer support to streamline lead handoffs, customer onboarding, and query escalation. Customer Retention & Loyalty: Monitor churn indicators, resolve account-level concerns, and run retention programs to maximize repeat business.Reporting & Analytics: Build dashboards tracking conversion rates, pipeline health, email deliverability, open/click rates, and customer satisfaction metrics. System Administration: Manage basic user permissions, configure standard workflow automation, and troubleshoot day-to-day user errors inside the CRM platform.Required Qualifications & Skills * Experience: 1-3 years of hands-on experience in a CRM, email marketing, or customer relations role. Tools: Proficiency in platforms such as Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics, or Klaviyo/Mailchimp.Data Literacy: Solid command of MS Excel/Google Sheets (pivot tables, VLOOKUP/XLOOKUP) for list cleaning and performance reporting.Communication: Clear written and verbal communication skills for cross-team coordination and customer-facing messaging. Education: Bachelor's degree in Marketing, Business Administration, Computer Applications, or a related field.

We are looking for a Senior Marketing Manager with 8 to 12 years of experience in the nutraceuticals sector to join our team in Ahmedabad. This full-time position requires a male candidate who is passionate about marketing and has a strong understanding of the industry.nnKey Responsibilities:nn1. Strategic Planning: Develop and implement comprehensive marketing strategies to enhance the market presence of our nutraceutical products.n n2. Market Analysis: Conduct thorough market research to identify trends, customer preferences, and competitive landscape, ensuring our offerings are aligned with consumer needs.nn3. Campaign Management: Oversee the execution of marketing campaigns across various channels, ensuring consistency in messaging and branding.nn4. Team Leadership: Manage and mentor a team of marketing professionals, fostering a collaborative and productive work environment.nn5. Stakeholder Collaboration: Work closely with cross-functional teams, including sales, product development, and regulatory affairs, to support product launches and promotional activities.nnRequired Skills and Expectations:nnCandidates should possess a strong background in marketing with relevant experience in the nutraceutical industry. Excellent communication and leadership skills are essential, along with a proven ability to analyze market data and trends. The ideal candidate should be results-driven, able to manage multiple projects simultaneously, and be comfortable working in a fast-paced environment. A graduate degree is required, and a strong aptitude for team collaboration is critical for success in this role.

TELESALES EXECUTIVE - BHANGAGARH, GHYA confident and target-oriented Telesales Executive to handle outbound and inbound calls, generate leads, explain products/services, follow up with prospective customers, and convert leads into sales. The candidate should have good communication and convincing skills, a positive attitude, and the ability to achieve sales targets. Prior experience in telesales, telecalling, or customer handling will be preferred.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

K9HR SOlUTIONS, Nidhi Jethva(HR Manager - Mo. No. 93134 66308 Email ID : hr02@k9hr.com) is looking for a CRM Manager to join our team in Morbi.Qualification Graduate in Marketing, Business Administration, Agriculture, Commerce, or related field. MBA (Marketing) preferred.Experience Minimum 3-7 years of experience in CRM, Sales Coordination, Marketing Operations, or Business Development. Experience working with Zoho CRM, Salesforce, SAP CRM, or similar CRM software. Experience in Agriculture Equipment, Farm Machinery, Tractor Industry, Agri Inputs, or Industrial Products preferred.Skills Required CRM Software Management Sales Coordination & MIS Reporting Data Analysis & Dashboard Preparation Excel (Advanced), Power BI preferred Lead Management & Customer Relationship Management Dealer Network Development Support Strong Communication & Follow-up Skills English, Hindi, and regional language knowledge preferredTravel Requirement Primarily based at Halvad Head Office. Occasional travel for dealer meetings, exhibitions, market surveys, and customer visits across MH, AP, TS, KA, TN, and KL.Compensation Salary: As per experience and qualifications. Performance Incentive: Based on lead conversion, CRM effectiveness, and business development support. TA/DA: As per company policy.Expected Deliverables Maintain 100% updated CRM database. Improve lead conversion tracking and reporting. Support appointment of new dealers in target states. Generate actionable sales and marketing dashboards. Strengthen customer and dealer engagement through systematic CRM processes. Support AC AGRO TECHNOLOGY's Pan-India expansion strategy.

We are looking for a female CRM Executive to join our team in Rajouri Garden, Delhi. This is an excellent opportunity for recent graduates or individuals with a year of experience in customer relationship management.nnAs a CRM Executive, you will be responsible for maintaining and enhancing customer relationships. Your key responsibilities will include managing customer interactions, ensuring customer satisfaction, and addressing inquiries promptly to foster a positive customer experience. You will assist in collecting customer feedback and data to help improve services and products. Additionally, you will support the CRM team in tracking and analyzing customer trends to implement effective strategies.nnTo be successful in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. Having a customer-focused mindset is essential, as you will be the first point of contact for many. Attention to detail is important in your daily tasks to ensure accurate data entry and customer records. You should also have basic proficiency in using CRM software or strong willingness to learn. A collaborative attitude will help you work well within a team and contribute positively to the company culture.nnIf you are an enthusiastic and motivated individual looking to start your career in customer relationship management, we would love to hear from you.

K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for an Insurance Executive to handle customer inquiries, explain insurance products, generate leads, coordinate with clients, and support the complete insurance sales process. The candidate should have good communication and convincing skills with a customer-focused approach.Key Responsibilities:Generate and follow up on insurance leads.Explain insurance plans, policies, benefits, and terms to customers.Handle customer queries and provide suitable insurance solutions.Coordinate with clients for documentation and policy processing.Maintain regular follow-ups with prospective and existing customers.Achieve assigned sales and business targets.Maintain customer records and sales reports.

We are looking for a motivated and detail-oriented Exports Sales Executive to join our team in Ludhiana. The ideal candidate will have Fresher to 4 years of experience in sales, particularly in the exports sector, and should have strong communication and interpersonal skills.Key Responsibilities:- Identify Potential Markets: Research and analyze new international markets for our products to expand business reach.- Build and Maintain Client Relationships: Establish strong relationships with customers in foreign markets to ensure repeat business and customer satisfaction.- Prepare Sales Proposals: Develop customized sales proposals and presentations that address client needs and showcase our products effectively.- Coordinate with Logistics: Work closely with the logistics team to ensure timely delivery of products and resolve any shipping issues.- Monitor Market Trends: Keep track of market trends and competitors to identify opportunities and threats in the export business.- Manage Sales Documentation: Ensure all sales transactions and documentation comply with international trade regulations and internal policies.Required Skills and Expectations:The candidate must possess strong communication skills in English, as well as proficiency in a second language being a plus. Excellent negotiation and interpersonal skills are essential for building client relationships. An understanding of export regulations and logistics processes will be beneficial. Candidates should be results-driven, with the ability to work independently and as part of a team, showing strong organizational skills and attention to detail. A proactive approach to identifying and resolving issues is expected.

We are looking for a motivated and detail-oriented Exports Sales Executive to join our team in Panchkula. The ideal candidate will have 1 to 4 years of experience in sales, particularly in the exports sector, and should have strong communication and interpersonal skills.Key Responsibilities:- Identify Potential Markets: Research and analyze new international markets for our products to expand business reach.- Build and Maintain Client Relationships: Establish strong relationships with customers in foreign markets to ensure repeat business and customer satisfaction.- Prepare Sales Proposals: Develop customized sales proposals and presentations that address client needs and showcase our products effectively.- Coordinate with Logistics: Work closely with the logistics team to ensure timely delivery of products and resolve any shipping issues.- Monitor Market Trends: Keep track of market trends and competitors to identify opportunities and threats in the export business.- Manage Sales Documentation: Ensure all sales transactions and documentation comply with international trade regulations and internal policies.Required Skills and Expectations:The candidate must possess strong communication skills in English, as well as proficiency in a second language being a plus. Excellent negotiation and interpersonal skills are essential for building client relationships. An understanding of export regulations and logistics processes will be beneficial. Candidates should be results-driven, with the ability to work independently and as part of a team, showing strong organizational skills and attention to detail. A proactive approach to identifying and resolving issues is expected.

Job Roles & Responsibilities:Generate international leads and connect with importers/distributors.Handle buyer enquiries through email, WhatsApp, and other communication channels.Prepare quotations and follow up with prospective customers.Develop new export customers and convert enquiries into orders.Update CRM and coordinate with internal teams for smooth order execution.Build and maintain long-term customer relationships.Required Skills:Excellent English communication skills (written and verbal).Basic computer knowledge (MS Office, Email, and Internet).Strong follow-up and coordination skills.Experience in Export Sales or the Auto Spare Parts industry will be preferred.Business Type: B2B Export Business

We are looking for a dynamic Marketing Manager to lead promotional activities, generate student leads, and strengthen the institutes brand presence. The candidate will be responsible for both online and offline marketing strategies to drive admissions and business growth.RESPONSIBILITIES-1. Plan and execute marketing campaigns to increase student enrollment2. Generate leads through digital platforms, field marketing, and partnerships3.Manage social media marketing, online ads, and website promotions4.Coordinate seminars, workshops, and school/college tie-ups5.Work closely with the admission counseling team for lead conversion6. Handle branding, hoardings, pamphlets, and local area marketing7. Track campaign performance and prepare marketing reports8. Manage marketing team and vendors

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Ideal Experience: 4 to 5 years in technical customer service, maintenance, or after-sales operations within the heavy engineering, automotive, or railway component sector.