Flysky Job Solutions
Laxmi Nagar, Delhi

11 Years in Business
4.3 24 rating
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97 Flysky Job Solutions Jobs and Careers

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Pune
Aircraft Systems Aviation Regulations Component Inspection Electrical Systems Hydraulic Systems Mechanical Systems Pneumatic Systems Problem-solving Repair Techniques Safety Procedures Teamwork Technical Manuals Tool Usage Time Management Quality Control Troubleshooting Engine Maintenance Computer Skills Attention to Detail
This role as an Aircraft Maintenance Technician in Pune is perfect for individuals with up to 6 years of experience and a 12th pass educational background. You will be responsible for conducting routine inspections, repairs, and maintenance on aircraft to ensure they are safe and ready for flight. Duties include troubleshooting mechanical or electrical issues, replacing parts, and adhering to maintenance schedules to keep aircraft in top condition. The ideal candidate will have strong attention to detail, good problem-solving skills, and be able to work well in a fast-paced environment. Excellent communication skills and a commitment to safety procedures are essential for this role.
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Surat
Airport Operation Airport Executive Airport Representative Aviation Security Airlines Transition Captain Ground Staff Air Ticketing Cabin Crew Administration Data Entry Executive Computer Orator
Job Openings for 45 Airport Operations Executive Jobs for Freshers in Bangalore, Chennai, Hyderabad, Mumbai, Pune, Tiruchirappalli/Trichy, Kozhikode/Calicut, Guwahati, Ahmedabad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing, Airport Representative, Airport Supervisor, Aviation Trainer, viation, Aviation Security, Airline Customer Service, Ground Staff, admin, Back Office Assistant etc.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Bangalore
Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Security Ground Staff Executive Cabin Crew Cabin Attendant Flight Attendant Airport Cargo Air Ticketing Executive
Job SummaryGround Staff are responsible for ensuring smooth airport operations, delivering excellent customer service, and supporting passengers throughout their travel experience. They handle check-in, boarding, baggage, safety procedures, and coordination between various airport departments.Key Responsibilities1. Customer ServiceAssist passengers at check-in counters and help with boarding formalities.Provide information regarding flight schedules, delays, gates, and luggage policies.Handle special assistance requests (senior citizens, unaccompanied minors, disabled passengers).Resolve passenger queries, concerns, and complaints professionally.2. Ticketing & ReservationsManage bookings, flight changes, and cancellations.Process payments, issue boarding passes, and verify travel documents.Ensure accuracy of passenger information and ticketing procedures.3. Baggage HandlingAssist with baggage drop, checking weight, and tagging.Coordinate with baggage operations team for loading/unloading luggage.Handle lost, delayed, or damaged baggage reports.4. Airport OperationsCoordinate with flight dispatch, ramp staff, security, and cabin crew.Ensure boarding gates are managed efficiently.Announce boarding calls and maintain orderly passenger flow.Monitor aircraft turnaround timelines.5. Safety & ComplianceFollow all aviation and airport safety regulations.Verify passports, IDs, and travel documents as per security guidelines.Assist during emergency situations and ensure passenger safety protocols are followed.Skills & CompetenciesExcellent communication and customer service skillsProblem-solving and crisis-handling abilitiesProfessional appearance and positive attitudeAbility to work under pressure and in shiftsComputer proficiency (DCS, ticketing systems preferred)Teamwork and coordination skillsEligibility & QualificationsMinimum: 10+2 / Diploma / Any GraduateGood command of English (and local language)Age: 1830 years (varies by airline)
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Hyderabad
Flight Attendant Flight Supervisor Flight Steward Air Hostess Cabin Crew Air Cargo Cargo Handler Airport Staff Ground Staff Guest Relation Executive
Job SummaryA Flight Attendant (Fresher) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. This role involves providing excellent customer service, performing safety procedures, and maintaining a pleasant travel experience for all passengers. Freshers receive full training from the airline before joining duty.Key Responsibilities1. Passenger SafetyConduct safety demonstrations and ensure passengers follow safety instructions.Check safety equipment, cabin doors, and emergency systems before take-off.Assist passengers during turbulence, medical situations, or emergencies.2. Customer ServiceGreet passengers during boarding and assist with seating.Address passenger needs, queries, and concerns politely.Provide special assistance to elderly passengers, children travelling alone, and passengers with disabilities.3. In-Flight ServiceServe meals, snacks, and beverages.Ensure cabin cleanliness throughout the flight.Make announcements and share flight updates with passengers.4. Cabin ManagementMonitor and maintain cabin safety standards.Coordinate with pilots and fellow crew members.Handle passenger complaints or conflicts professionally.Skills & Competencies for FreshersStrong communication and interpersonal skillsPositive attitude and confidenceAbility to stay calm under pressureCustomer-focused approachTeamwork and time-management skillsProfessional appearance and grooming standardsEligibility & QualificationsMinimum education: 10+2 / Any GraduateFluency in English (other languages are an advantage)Age: Typically 1840 years (varies by airline)Height requirements depend on airlineGood physical fitness; no visible tattoos (as per airline policy)Work EnvironmentRotational shifts, long working hours, and frequent travelInteraction with diverse passengersMust adapt to changing time zones and irregular schedules
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Mumbai
Customer Support Customer Care Service-oriented Behavior Communication Skills Problem Solving Teamwork Coordination Cabin Crew Flight Attendant Ground Staff Multitasking Skills Cultural Awareness Air Hostess
Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes providing exceptional customer service, conducting safety procedures, handling in-flight emergencies, and representing the airline with professionalism and grace.Key Responsibilities1. Passenger ServiceGreet passengers warmly and assist them during boarding and disembarkationHelp passengers find seats, stow luggage, and settle comfortablyAddress passenger questions, requests, or special needsProvide assistance to elderly passengers, children, and persons with reduced mobility (PRM)2. Safety ProceduresConduct pre-flight safety checks of the cabin and equipmentDemonstrate safety instructions and emergency proceduresEnsure compliance with all aviation safety regulationsAssist during emergencies such as medical issues, turbulence, or evacuationsOperate safety equipment as required3. In-Flight ServiceServe meals, snacks, and beveragesHandle duty-free sales (where applicable)Maintain cleanliness and order in galley and cabin areasMonitor passenger behavior and ensure comfort throughout the flight4. Customer Care & Conflict ResolutionProvide high-quality service and maintain a friendly atmosphereAddress complaints or conflicts calmly and professionallyResolve passenger issues using discretion and empathyHandle difficult or anxious passengers with patience5. Communication & CoordinationWork closely with the cabin crew team and flight deckReport any irregularities or incidents to the Cabin SupervisorCommunicate important announcements clearly to passengers6. Pre-flight & Post-flight DutiesAttend pre-flight briefings to understand flight details, passenger profiles, and service updatesEnsure sufficient stock of in-flight suppliesComplete post-flight reports and documentationPerform cabin checks after landingRequired Skills & QualificationsSkillsExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureGood problem-solving and decision-making abilitiesProfessional grooming and appearanceTeamwork and collaboration skillsCultural sensitivity and emotional intelligenceQualificationsMinimum: 10+2 (Higher Secondary)Diploma or certification in aviation/hospitality (preferred)Fluency in English; additional languages are an assetBasic knowledge of first aid (training provided)Must meet airline-specific height, BMI, and grooming criteriaMust hold a valid passport and be willing to travel extensivelyWork EnvironmentVariable working hours including nights, weekends, and holidaysExtensive travel, layovers, and time away from homeFast-paced environment requiring physical staminaWorking at high altitudes and confined spaces inside aircraft
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  • 0 - 6 yrs
  • 8.0 Lac/Yr
  • Chennai
Air Ticketing Ticket Booking Ticket Support Executive Ticket Checking Staff Airlines Executive Airline Customer Service Ground Staff Cabin Crew Airport Ticketing Airport Operation Airport Cargo Airport Ramp
Job Summary:The Air Ticketing Executive is responsible for handling all aspects of air travel arrangements for customers. This includes flight booking, ticket issuance, fare calculation, itinerary planning, cancellations, rescheduling, and providing exceptional customer service. The role requires excellent knowledge of global distribution systems (GDS) such as Amadeus, Galileo, or Sabre, and strong communication and organizational skills.Key Responsibilities:Flight Bookings & TicketingBook domestic and international flight tickets for individual and corporate clients.Issue, reissue, and cancel tickets as per airline policies.Process refunds, exchanges, and changes in travel itineraries.Customer ServiceProvide professional assistance to clients regarding flight schedules, seat availability, fares, and travel regulations.Handle customer inquiries via phone, email, and in person.Maintain a high level of customer satisfaction through prompt and accurate service.Fare Management & DocumentationCalculate fares, taxes, and ensure the correct application of airline and IATA rules.Prepare itineraries, invoices, and travel vouchers accurately.Maintain records of bookings, payments, and ticket information.Coordination & LiaisonCoordinate with airlines, travel partners, and other departments for smooth operations.Inform passengers about visa requirements, travel insurance, and baggage policies.Ensure timely follow-up with clients for confirmations and payments.Administrative & ReportingMaintain updated databases for clients and flight schedules.Generate daily/weekly/monthly sales reports for management.Assist in developing promotional travel offers when required.Required Skills & Competencies:Strong knowledge of airline reservation systems (Amadeus, Galileo, Sabre, etc.)Excellent verbal and written communication skills.Strong customer service orientation and problem-solving ability.Attention to detail and accuracy in data entry.Ability to multitask and work under pressure.Good computer literacy (MS Office, email, online portals).Familiarity with IATA/airline fare rules and travel regulations.Educational Qualification:Bachelors degree in Travel & Tourism, Aviation, or Hospitality Management (preferred).Diploma or certification in Air Ticketing / GDS / IATA from a recognized institute.Experience:03 years for entry-level positions.35 years for senior or corporate ticketing executive roles.Work Environment:Office-based role, occasionally requiring extended hours during peak seasons.Interaction with clients, travel agents, and airline representatives.
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Cargo Operations Knowledge Cargo Handling Cargo Freight Management Freight Forwarding Freight Forwarders Air Freight Freight Manager Freight Airway Bill Preparation Customs & Regulatory Compliance Inventory & Warehouse Management Logistics Coordination Logistics Operations Safety & Security Procedures Administrative Skills Analytical Skills Customer Service Orientation Multitasking Time Management
Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Guwahati
Baggage Handler Baggage Service Management Baggage Service Executive Ground Operation Ground Staff Baggage Reconciliation System Endurance & Agility Time Management Problem-Solving Team Coordination Communication Skills Customer Service Orientation Adaptability Integrity and Honesty Team Spirit
Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Coimbatore
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Engineering Aircraft Maintenance Technician Aircraft Handling Aircraft Servicing Aircraft Engineer Aircraft Mechanic Aircraft Technician Mechanical & Electrical Systems Engine Maintenance Avionics Tool & Equipment Handling Time Management Communication Skills Adaptability
Position OverviewAn Aircraft Mechanic is responsible for maintaining, inspecting, repairing, and servicing aircraft to ensure they remain airworthy, safe, and compliant with aviation standards. The role requires strong technical skills, attention to detail, and adherence to aviation safety regulations set by DGCA, EASA, or FAA authorities. Aircraft Mechanics play a critical role in ensuring flight safety and operational efficiency.Key Responsibilities 1. Maintenance & RepairPerform routine, scheduled, and unscheduled maintenance on aircraft, engines, and components.Conduct inspections, adjustments, and replacements of defective parts and systems.Carry out A-checks, B-checks, and assist in heavy maintenance (C and D checks) under supervision.Diagnose mechanical, hydraulic, and electrical issues using approved manuals and diagnostic tools.Install, align, balance, and test mechanical assemblies, systems, and parts. 2. Aircraft Inspection & ServicingConduct pre-flight and post-flight inspections to verify aircraft readiness.Check systems including landing gear, brakes, flight controls, and fuel systems.Test repaired systems to ensure functionality and compliance with technical specifications.Record discrepancies and corrective actions taken in maintenance logs. 3. Technical DocumentationMaintain accurate maintenance records, service bulletins, and inspection reports.Follow manufacturer manuals (AMM, IPC, SRM) and company maintenance programs.Complete job cards, work orders, and compliance checklists as per aviation authority guidelines.Update electronic maintenance management systems (AMOS, TRAX, Ramco, etc.). 4. Safety & ComplianceAdhere strictly to DGCA, EASA, or FAA maintenance regulations and safety standards.Follow standard operating procedures (SOPs), company quality manuals, and safety protocols.Ensure proper use and control of tools and equipment to prevent Foreign Object Damage (FOD).Report potential hazards, unsafe practices, or non-compliance issues immediately.Participate in safety audits, training sessions, and quality control inspections. 5. Troubleshooting & Problem SolvingIdentify faults through systematic troubleshooting methods.Recommend repairs, replacements, or modifications as needed.Collaborate with senior engineers and maintenance planners to resolve complex technical issues. 6. Teamwork & CoordinationWork closely with aircraft engineers, technicians, quality inspectors, and flight operations teams.Coordinate with logistics and parts departments for required components or consumables.Support other maintenance team members during aircraft turnaround or heavy checks.Skills & CompetenciesIn-depth knowledge of aircraft systems, structures, engines, and avionicsStrong understanding of maintenance procedures and aviation safety standardsSkilled in troubleshooting, inspection, and technical documentationFamiliarity with DGCA/EASA/FAA regulatory requirementsProficiency in maintenance management software (AMOS, TRAX, Ramco, etc.)Good communication, teamwork, and time management skillsHigh attention to detail and accuracyEducational QualificationDiploma or Degree in Aircraft Maintenance Engineering (AME) or Aeronautical EngineeringDGCA/EASA/FAA License (B1 Mechanical or B2 Avionics) preferredAdditional certification in specific aircraft types (e.g., Airbus, Boeing, ATR) is an advantageExperience05 years of experience in aircraft maintenance, repair, or overhaul (MRO environment)Fresh graduates with AME training and DGCA modules cleared may apply for trainee positionsWork EnvironmentBased at airline hangars, MRO facilities, or airport maintenance basesShift-based work, including nights, weekends, and holidaysPhysically demanding role involving lifting, climbing, and working in confined spacesExposure to noise, fuel, oil, and varying weather conditionsKey Performance Indicators (KPIs)Compliance with maintenance schedules and safety standardsAccuracy of technical documentation and defect reportingAircraft on-time release and serviceability rateZero safety violations or maintenance errors
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Mumbai
Ground Operation Ground Management Ground Staff Ground Staff Executive Cabin Crew Air Ticketing Aircraft Maintenance Aviation
Job Openings for 61 Urgent Hiring For Ground Staff Executive Jobs for Freshers in undefined having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Ground Operation, Ground Management, Ground Staff, Ground Staff Executive, Cabin Crew, Air Ticketing, Aircraft Maintenance, Aviation etc.
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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About Flysky Job Solutions


Based in Laxmi Nagar (New Delhi), Flysky Job Solutions is a recruitment agency with PAN India sourcing abilities. We are a young and determined organization established in 2015 with a vision to help organizations and individuals meet their human resource and job/career requirements.

We take pride in our experienced and talented professionals working with a committed attitude and an intense focus on filling the vacancies within a specified timeline while adhering to profile requirements. Our recruitment experts craft integrated recruitment solutions that are potent and revolutionary, linking the right talent to leading organizations. They use our databases, professional networks, and referrals to source promising candidates matching the required skill sets specified by the clients. Our career consultants empower individuals with the necessary skills and the best opportunities and enable them to realize their dreams of a prosperous career and brighter future.

  • Name Of Ceo : Rithika
  • Business Type : Placement Consultant
  • Year Of Establishment : 2015

Service Offered

HR SolutionsImmigration ServicesEducation ConsultancyRecruitment AgencyCareer ConsultantCorporate TrainingManpower ServicesSecurity Guard ServicesHousekeeping Services

Industries we serve

Accounting Call Centre Home Appliance Engineering Engineering Construction Environment FMCG Hospitals Housekeeping Industrial IT Hardware Mining & Quarrying Paper & Pulp Pharma Sports & Fitness

Flysky Job Solutions

  • Rithika
  • Plot No. 78, Near V-Mart & Sbi Bank, Vishwakarma Park, Laxmi Nagar, Delhi, Pin Code - 110092

Review & Rating of Flysky Job Solutions

  • Vikash Kumar (Seeker)
    Reviewed : Jan 29, 2026
    Helpful Recommended Professional
    Very helpful people at Flysky Job Solutions.
  • Deepak Kumar Singh (Seeker)
    Reviewed : Jan 23, 2026
    Supportive staff Efficient process
    I am very grateful for their professional assistance.
  • Janhavi Redij (Seeker)
    Reviewed : Jan 17, 2026
    Supportive staff Helpful
    My dream job was secured thanks to their exceptional and quick service.
  • Rajeesh K (Seeker)
    Reviewed : Jan 09, 2026
    Dream job Very professional
  • Pooja Gaur (Seeker)
    Reviewed : Jan 03, 2026
    Efficient process Good communication
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Average Customer Rating

4.3/5

Based on 24 Reviews



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