Chordz Technology

Uruli Kanchan, Pune

Job DescriptionProfile - Customer Care SpecialistLocation- Bangalore , MarathahalliSalary - 3 to 4.5 LPAExp - 1 to 5 yearsSemi voice processJob Description Handling inbound or outbound calls and / or emails Knowledge of TAT, compliance, ticketing systems, CSAT. Working on short SLA and clearing backlogs. Should be familiar with Customer Empathy, customer service. Ensure no errors occurred while assisting customers Reaching productivity that meets job standards, while working with speed and accuracy. Answer queries about products or the company. Responding in a timely and effective manner to all internal communication Adheres to and supports company policies and practicesNote:Rotational off and Rotational Shift time.