Customer Care Specialist

Job DescriptionProfile - Customer Care SpecialistLocation- Bangalore , MarathahalliSalary - 3 to LPAExp - 1 to 5 yearsSemi voice processJob Description�� Handling inbound or outbound calls and / or s�� Knowledge of TAT, compliance, ticketing systems, CSAT.�� Working on short SLA and clearing backlogs.�� Should be familiar with Customer Empathy, customer service.�� Ensure no errors occurred while assisting customers�� Reaching productivity that meets job standards, while working with speed and accuracy.�� Answer queries about products or the company.�� Responding in a timely and effective manner to all internal communication�� Adheres to and supports company policies and practicesNote:Rotational off and Rotational Shift time.

• Experience

  1 - 3 Years

• No. of Openings

  2

• Education

  Graduate

• Role

  Customer Care Specialist

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office