Customer Care Specialist

Chordz Technology

Job Description

Profile - Customer Care Specialist

Location- Bangalore , Marathahalli

Salary - 3 to LPA

Exp - 1 to 5 years

Semi voice process

Job Description

Handling inbound or outbound calls and / or emails

Knowledge of TAT, compliance, ticketing systems, CSAT.

Working on short SLA and clearing backlogs.

Should be familiar with Customer Empathy, customer service.

Ensure no errors occurred while assisting customers

Reaching productivity that meets job standards, while working with speed and accuracy.

Answer queries about products or the company.

Responding in a timely and effective manner to all internal communication

Adheres to and supports company policies and practices

Note:Rotational off and Rotational Shift time.

Experience : 1 - 3 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Care Specialist

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Male

Job Country : India