Job Profile Channel Sales Manager Role and Responsibility Track sales performance in territory and ensure that following targets are achieved Volume target for primary and secondary sales. Supply Chain Management & Last mile operations Taking other miscellaneous tasks which may come up from time to time with a positive learning attitude. To coordinate with Forecast & planning, operations, logistics, Quality & Service departments. Numeric and weighted distribution targets for WOD Manage performance of reporting CSEs Evaluate the performance of RDS with respect to allocated secondary sales targets Ensure proper implementation of AGP programCustomer Management Build and manage partner/vendor relationships and gauge new opportunities. Responsible for managing customer escalations, customer problems, account conflicts and participate in important negotiations with key customers.People Management & Development Responsible for overall Performance management, Productivity of SOs and their development. Responsible for RMD manpower training, development, productivity