Bhumi HR Consultancy

Andheri East, Mumbai

Key Responsibilities:1. Provide excellent customer service, handle queries, and promote spa services and products.2. Manage the reception area, maintain cleanliness, and ensure safety and security.3. Handle phone calls, emails, and messages professionally.4. Process membership applications, payments, and sales transactions.5. Maintain records, reports, and databases.6. Collaborate with staff and management to ensure smooth operations.Requirements:1. 2+ years of experience as a receptionist in a spa or hotel.2. Good communication skills in English.3. Computer literate (Microsoft Office, email, internet).4. Ability to work under pressure, handle conflict, and multitask.5. Physically fit, well-groomed, and self-motivated.6. Minimum HSLC qualification.Additional Skills:1. Sales experience.2. Basic mathematical skills.3. Ability to work shifts.

Analyzing Controlling the Cost of Goods Sold Maximize Profit Marginsconducting Stock Takes,Managing Inventory Levels,Verifying Incoming Ordersverifying Transactions,Checking Pos Systems for Accuracy,Auditing Issues like Staff Meals,Discountspreparing Daily,Monthly F&b Reports,Calculating Profit and Loss for Menu Items,Analyzing Variances from the Budget

Work for Balance sheetCoordinate with the company clients.Handle profit and loss accounting part.