Aareks

Hadapsar, Pune

Job Summary:We are looking for a dynamic and customer-focused Customer Care Executive who is fluent in English and Hindi to handle customer queries, resolve complaints, and provide a seamless support experience through various communication channels.Key Responsibilities:Handle inbound and outbound customer calls, emails, and chats in English and HindiResolve customer queries, issues, and complaints in a professional and timely mannerAchieve individual targets related to customer satisfaction, response time, and qualityRequirements:Graduate in any streamFluency in both English and Hindi (spoken and written)Excellent communication and interpersonal skillsGood listening skills with attention to detailBasic computer knowledge and typing speedPrior experience in customer service or call center will be an added advantageAbility to work in shifts Benefits:Competitive salaryIncentives and performance bonuses