We Hire You

Mira Road, Mumbai

Managed by Chartered Accountants, Masters in Business Administration &finance Professionals, VAK group is preferred choice for their financial services inall Banks and NBFCs over their competitors.JD: Field Credit OfficerJob Role Candidate will meet customers at their office/factory and take all business details. Candidate must have skills to source maximum information from customers andshould be observant and patient during personal discussion. Also, should be able to judge business from the set up seen during site visit.Requirement: Candidate must have a bike. Candidate must know basic English and should be able to write in English. He must be honest and disciplined. Candidate should be able to handle different types of customers patiently. Candidate will be expected to travel locally.Dress code: Professionally dressed in formals with tie.Timing:10 am to 7 pm (May vary as per Customers appointment)Location: candidates required in all the metros city in Maharashtra,Gujarat ,Karnataka, Madhya Pradesh,and Tamil Nadu.Salary: 14,000 - 18,000 + 25 per visit + travelling expenses

Key responsibilities:1. Handling customer queries: Respond to customer inquiries via phone, email, or chat to provide assistance and resolve issues promptly and professionally.2. Sales and lead generation: Engage with potential customers, pitch products or services, and generate sales leads to contribute to the company's revenue growth.3. Data entry and documentation: Maintain accurate records of customer interactions, transactions, and details of inquiries for reference and reporting purposes.4. Adhering to protocols: Follow established company procedures and guidelines for customer interactions, sales processes, and data handling to ensure compliance and consistency.5. Multitasking and time management: Juggle multiple tasks efficiently, prioritize workload, and manage time effectively to meet performance targets and deadlines.Required skills and expectations:1. Strong communication skills: Ability to articulate information clearly and effectively, listen actively, and adapt communication style to engage with diverse customers.2. Customer service orientation: Focus on delivering excellent service, understanding customer needs, and resolving issues satisfactorily to enhance customer satisfaction and loyalty.3. Basic computer proficiency: Familiarity with using computers, navigating software applications, and entering data accurately to perform job tasks efficiently.4. Flexibility and adaptability: Willingness to work in a dynamic environment, handle changing priorities, and adjust to varying customer demands and business requirements.5. Customer-centric mindset: Dedication to meeting customer expectations, building trust, and fostering positive relationships to promote customer retention and loyalty.