H I R E

Hyderabad, Telangana

3. Key ResponsibilitiesA. Facility Operations Oversee the upkeep and smooth functioning of the entire premises including lifts, DG sets, fire-fighting equipment, plumbing, electricals, STP, and common areas. Monitor regular AMC/vendor services and ensure service quality and compliance with contracts. Ensure safety, cleanliness, and hygiene of the complex.B. Vendor & Manpower Management Supervise and coordinate outsourced services such as housekeeping, security, gardening, and maintenance staff. Track attendance, punctuality, and discipline of outsourced personnel. Coordinate shift schedules and resolve any service lapses or staff-related issues.C. Accounting & Documentation Maintain day-to-day records of all maintenance collections, vendor payments, expenses, and petty cash. Use Tally or other accounting software to update financial entries as required. Maintain all digital and physical records including invoices, quotations, service reports, and statutory documents.D. Communication & Reporting Maintain a Complaints Register to log resident issues and track their timely resolution. Provide weekly written reports to the MC highlighting key developments, resolved and pending complaints, and reasons for any unresolved issues. Maintain proper communication with residents and vendors in a courteous and professional manner. Respond promptly to emergencies and coordinate required services efficiently.E. Performance Monitoring In consultation with the MC, develop Key Performance Indicators (KPIs) for facility maintenance, cleanliness, security, vendor response time, etc. Monitor and report KPI compliance regularly to the MC for review and improvement.