Kalp Solution

Uttam Nagar, Delhi

Candidate Required Fresher or Experience Company Name: Macsurf Business Consulting Pvt Ltd Required Tele Caller _( Personal loan, Overdraft, Home loan, Business loan ) Direct Interview- Direct Joining No consultancy and Hidden Joining charges Experience - 6 month of Experience, Fresher Fix Salary - 12000 TO 25000 + Best Incentive bonus Female /Male applicants are invited Timings- 10 am to 6:30 pm (Mon to sat) *Location: WZ-113 Pillar No-55/56 Minakshi garden, Near central bank of India, Shubhash nagar, New Delhi-110018 Call for more details *Vishal Solanki -call 9315751265

*Job description*Designation: International voice/non-voice process.*Working Days* : 5 days per week.*Shift* : Night shift. (Both sides cab provided).*Salary* : Rs. 21,000 + incentives.(Our jobs require currently only to work from office and not work from home)-Graduate Fresher or experienced-Good verbal & written communications skills-Night shift allowance up to INR 3,000*Required Candidate profile*-Excellent verbal communication skills in English.- Fresher's/experienced- Undergraduate with experience or Graduate- Professional in conduct/behavior, appearance and communication- Reliability in terms of attendance and timing- Flexible for 24x7 shifts- Should be fully vaccinated- Should not have any commitments part time courses, regular studies tuitions, etc. that hamper work performance*For walkin-*-Please carry all your document(education/experience)-Aarogya Setu app must be installed on phone with fully vaccination certificate

Job Description: Customer Care Executive (Jaipur, India)Location: Jaipur, IndiaPosition: Customer Care ExecutiveJob Type: Full-timeSalary Range: INR 15,000 to 33,000 per monthShift: Rotational (24/7 support)Experience Level: 0-2 years (Freshers and experienced candidates both eligible)Industry: BPO/Call CenterJob Summary:As a Customer Care Executive , you will be responsible for delivering exceptional customer service to our clients. You will handle inbound and outbound calls, responding to customer inquiries, resolving complaints, and providing accurate information. The role requires proficiency in English, excellent communication skills, and prior experience in the BPO sector is preferred.Responsibilities:-Handle incoming customer calls, emails, and chats promptly and professionally.-Provide excellent customer service by understanding and addressing customer needs, inquiries, and complaints.-Accurately log customer interactions and details of inquiries, comments, and complaints into the system.-Identify and escalate priority issues to the appropriate department or team member.-Research and resolve customer problems, which may involve collaborating with other departments or teams.-Follow up with customers to ensure satisfaction, address any outstanding issues, and provide additional information as needed.-Maintain a comprehensive knowledge base of products, services, and company policies to effectively address customer inquiries.-Meet or exceed individual and team targets, such as response time, call quality, and customer satisfaction ratings.-Stay updated on industry trends, customer care best practices, and product/service updates.Requirements-0-2 years of experience in international voice process.-12th/graduate can apply-English proficiency is must.-prior experience in BPO sector.-Comfortable in Rotational shift.-Good fluency in English is must.

We are Hiring Quality Analysis Verifier for one of our leading client at Gurgaon & Jaipur.Eligibility:--Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper quality analyst in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.

Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.