Jobs in Uttar Durgapur, South 24 Parganas

We are looking for a motivated Airline Customer Service Associate in Kolkata to join our team. This role is ideal for individuals who enjoy helping others and have a passion for the airline industry. Key Responsibilities:- Assist Passengers: Greet and assist customers with check-ins, baggage inquiries, and travel information to ensure a smooth journey.- Handle Bookings: Process ticketing and changes to reservations, ensuring accurate and efficient handling of customer requests.- Address Complaints: Listen to customer concerns and resolve issues promptly, maintaining a positive and friendly attitude throughout.- Provide Information: Offer details about flight schedules, destinations, and airline policies, helping passengers make informed decisions.Required Skills and Expectations:Candidates should have a minimum education level of 10th pass. Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. A strong customer service orientation is important, as you will need to help passengers while providing a friendly and approachable demeanor. Basic computer skills are required to manage bookings and handle inquiries efficiently. Attention to detail is crucial to ensure accurate information is provided. The ideal candidate should be able to work in a fast-paced environment, handle stressful situations calmly, and be a team player who collaborates well with colleagues. This full-time position requires you to work from the office in Kolkata, engaging with customers directly to enhance their travel experience.

As a Ground Staff Supervisor in Darjeeling, India, you will oversee the daily activities of the ground staff to ensure smooth operations at the airport or similar facilities. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment.Key Responsibilities:1. Supervising Staff: Manage a team of ground staff by providing guidance and support to ensure they complete their tasks efficiently and safely.2. Coordinating Operations: Oversee the daily operations at the ground level, including check-in procedures, baggage handling, and passenger services, ensuring everything runs smoothly and on time.3. Training Employees: Assist in training new staff members on standard operating procedures and customer service expectations to maintain a high level of service.4. Problem Solving: Address and resolve any issues that arise during operations, whether related to staff, passengers, or equipment, ensuring quick and effective solutions.5. Maintaining Safety Standards: Ensure all safety protocols and regulations are followed to provide a secure environment for both staff and passengers.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and be comfortable working in a team environment. Strong communication skills are essential for effective interaction with staff and passengers. Candidates should be able to adapt quickly to changing situations and possess good leadership abilities to manage and motivate their team. A keen eye for detail and a commitment to safety and efficiency are crucial for success in this role.

We are looking for a motivated Airlines Executive to join our team in Kolkata. This role is perfect for recent school graduates who are eager to learn about the airline industry and start their career in travel and customer service.Key Responsibilities:- **Customer Interaction**: Assist customers with their travel inquiries, booking processes, and changes to their itineraries, ensuring a positive experience.- **Reservation Management**: Handle flight reservations and cancellations efficiently, using airline software and databases to manage bookings accurately. - **Ticketing Support**: Issue tickets and provide information on fares, schedules, and airline policies, ensuring customers have all the necessary details for their travel plans.- **Problem Resolution**: Address and resolve issues that may arise during the booking process or travel journey, demonstrating effective problem-solving skills.- **Documentation**: Maintain accurate records of customer interactions and transactions, ensuring compliance with company standards and improving service quality.Required Skills and Expectations:The ideal candidate should have strong communication skills and be comfortable interacting with customers both in person and over the phone. Attention to detail is crucial to ensure accuracy in booking and ticketing. A basic understanding of computer systems and software is essential for managing reservations. Candidates should be willing to learn and adapt in a fast-paced environment while demonstrating a positive attitude and excellent teamwork. A passion for travel and customer service will enhance their success in this role.

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We are seeking a dedicated and enthusiastic Air Hostess to join our team in Kolkata. This role is perfect for candidates with little to no experience, as we believe that a positive attitude and strong communication skills are key to success in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Provide exceptional customer service to passengers, assisting them with boarding, in-flight services, and any special needs.2. **Safety Procedures**: Ensure all safety protocols are followed before, during, and after flights. You will demonstrate safety equipment and protocols to passengers.3. **In-Flight Services**: Serve food and beverages, manage cabin safety, and attend to passenger requests to ensure a pleasant flying experience.4. **Team Collaboration**: Work closely with fellow crew members to maintain a harmonious environment, ensuring all tasks are completed efficiently.5. **Conflict Resolution**: Address any passenger concerns or conflicts professionally and calmly, striving to resolve issues and maintain a positive atmosphere.Required Skills and Expectations:Candidates must possess strong communication skills and ease in interacting with diverse individuals. A good sense of teamwork and the ability to remain calm under pressure are essential. Additionally, a friendly demeanor and willingness to learn are crucial, as you will be representing the airline and ensuring passenger comfort. Flexibility to work varied hours, including weekends and holidays, is expected in this dynamic role.

As an SAP Data Entry Operator, you will play a vital role in maintaining accurate data within our SAP system. Your primary responsibility will be to input and update information, ensuring that the database remains current and error-free. Key Responsibilities:- Data Entry: Accurately enter data into the SAP system by following established guidelines, ensuring information integrity.- Data Verification: Review and verify data entries to identify any discrepancies or errors, helping maintain high-quality records.- Record Maintenance: Update existing data and create new records as required, ensuring that all information is organized and easily accessible.- Reporting: Assist in generating reports from the SAP system as needed, providing useful insights for decision-making.- Collaboration: Communicate effectively with team members to clarify data requirements and resolve any issues promptly.Required Skills and Expectations:- Basic Computer Skills: Proficiency in using computers and familiarity with data entry software, particularly SAP, is essential.- Attention to Detail: A keen eye for detail is required to ensure data accuracy and prevent errors.- Time Management: Ability to manage time efficiently, meet deadlines, and prioritize tasks effectively in a part-time work-from-home environment.- Communication Skills: Good written and verbal communication skills will help in collaborating with team members and understanding data entry tasks.- Willingness to Learn: As a fresher, you should be open to learning and adapting to new data entry processes and software.