Jobs in Udyog Vihar Phase II, Gurgaon

Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.

The Role: Handling end-to-end recruitment with the ability to manage multiple requirements at atime. Conducting initial screening to check the candidate's suitability in attitude, academics,professional qualification, experience, communication skills, etc. before processing Candidate should be well versed with Job portals like; Naukri/ Monster/ Times jobs etc. Handling recruitment for all BPO functions including middle-level hiring. Following up with shortlisted candidates for joining dates and convincing them, if theyhave any issues such as compensation review/ relocation/onsite travel etc. Should have (preferably) handled hiring for outbound telesales candidates forinternational market Preparing and updating HR policies and procedures Should be able to manage vendorsKey Skills: BPO Recruitment HR Policies Grievance Handling Employee Development Retention Induction On-boarding HR Employee Engagement Employee Relations HR Operations Performance Management

Job Openings for 2 Computer Operator Jobs with minimum 1 Year Experience in Udyog Vihar Phase II, having Educational qualification of : Advanced/Higher Diploma,Other Bachelor Degree with Good knowledge in Computer etc.

Handling the customer queries and solving the concerns through voice AND ChatProviding needful resolutionLooking for immediate joiners.Looking for candidates based in Delhi.

As a Sr. Social Media Manager, you'll need to:Use customer insights, research, industry knowledge to develop strategic marketing plans and digital adoption/acquisition campaigns, driving more targeted and personalized engagement for members and patientsDrive innovation by supporting implementation of or introducing new digital channels for member/patient engagementYou will be an expert support of digital marketing tactics; work with marketing or product partners to improve campaigns with digital content; assist with cross team programsLead digital campaign developmentExperience in leading Social Media teamYou will be a strategic advisor and digital advocateEstablish collaborative relationships with important partners across the organization, and externally vendorsHandle Development, creative and engaging social media strategies and lead generation (Google Ads & Facebook Ads, Instagram, etc.)Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram, adapting content to suit different channelsCreate engaging multimedia content (and/or outsource this effectively) across multiple platformsDevelop, launch and manage new competitions and campaigns that promote your organisation and brandForm key relationships with influencers across the social media platformsUndertake audience research Manage and facilitate social media communities by responding to social media posts and developing discussionsMonitor, track, analyse and report on performance on social media platforms using tools such as Google Analytics and Facebook insightsManage and facilitate social media communities by responding to social media posts and developing discussionsResearch and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity