We are looking for an enthusiastic Air Ticketing Agent to join our team in Siliguri. This entry-level position is perfect for candidates with a passion for travel and customer service, providing the opportunity to assist customers in booking flights and managing travel arrangements.Key Responsibilities:- **Flight Reservations**: Assist customers in booking their air tickets by providing information about flight schedules, prices, and routes.- **Customer Support**: Respond to inquiries and resolve issues related to ticketing, such as changes, cancellations, and refunds, ensuring high levels of customer satisfaction.- **Documentation Handling**: Manage all necessary documentation and ensure accurate data entry in the booking system for all transactions.- **Payment Processing**: Handle payments for ticket bookings, ensuring secure and correct transactions, and providing receipts to customers.- **Collaboration with Airlines**: Work closely with airlines and travel partners to stay updated on promotions, fares, and policies, enhancing the customer experience.Required Skills and Expectations:Candidates should have strong communication skills and a passion for helping others. A basic understanding of computer systems and attention to detail are essential for managing bookings accurately. The ability to work effectively in a team and handle high-pressure situations with a positive attitude is important. Experience in customer service is a plus, but not necessary, as we are open to training candidates with a willingness to learn.