1. Installation & CommissioningPerform installation, commissioning, and calibration of X-ray machines as per company standards.Ensure site readiness (power, grounding, radiation shielding, room layout) before installation.Conduct acceptance testing and handover to customers with proper documentation.2. Preventive Maintenance ServiceExecute scheduled preventive maintenance service with standard protocol to ensure optimal machine performance.Maintain PM checklists, service logs, and compliance records.Identify potential issues and recommend corrective actions proactively.3. Breakdown & Corrective MaintenanceAttend customer breakdown calls within defined TAT.Diagnose and rectify electrical, electronic, and mechanical faults in X-ray systems.Minimize machine downtime and ensure quick restoration of services.4. Quality & ComplianceEnsure compliance with AERB / regulatory guidelines and safety norms.Follow radiation safety procedures and company quality standards.Support audits, inspections, and certification activities5. Customer Support & SatisfactionProvide technical guidance and operational training to radiographers and hospital staffMaintain professional communication and build strong customer relationshipsEnsure high customer satisfaction through timely and effective service6. Documentation & ReportingMaintain accurate service reports and spare part usage recordsUpdate service management systems regularlySubmit daily/weekly/monthly service activity reports7. Spare Parts & Inventory ManagementIdentify spare part requirements and coordinate with service head.Ensure proper handling and replacement of spares.Minimize repeat failures by using genuine and approved components.8. Training & Skill DevelopmentStay updated on new X-ray technologies, upgrades, and product launchesParticipate in technical training programs.Share knowledge and best practices with other engineers & staff.9. Safety & EthicsAdhere to company safety policies and radiation protection protocolsUse PPE and safety tools during service activitiesMaintain confidentiality of customer and company information10. Business SupportIdentify opportunities for upgrades, accessories, and replacementsAssist sales and application teams during demos and installations when required.11. Requirements & QualificationsBachelor's degree in B.Tech (Electronics/Electrical), B.Sc. Electronics/Electrical, or Diploma in Electronics/Electrical, Bachelor's degree in Life Sciences, Biomedical, Pharmacy, Biotechnology, or a related field.3-5 years of experience in healthcare, medical devices, diagnostics, or pharmaceutical salesGood understanding of medical or healthcare equipment and their applicationsStrong communication, presentation, and convincing skillsSelf-motivated, target-oriented, and customer-focused